PalmPay, a leading financial services provider, places a strong emphasis on delivering exceptional customer care service to its users.
The platform provides services such as money transfers, loan access, and savings options, all accessible through a user-friendly mobile app. It also provides users with a convenient and secure means of making payments, managing finances, and accessing a range of financial service.
PalmPay is a financial service provided by Palm Pay Limited, licensed and regulated by the Central Bank of Nigeria (CBN). Deposits are insured by the Nigeria Deposit Insurance Corporation
The app with 30 million users to make transfer, pay bills, and shop securely. is known for its rewards system, which appeals to users who value bonuses in their financial transactions. The company has also introduced a debit card in partnership with Verve, offering zero maintenance fees and cashback rewards, further enhancing its appeal to users
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What is Palmpay?
PalmPay is a mobile payment platform that offers a wide range of financial services, making it easier for users to manage their money. It is licensed by the Central Bank of Nigeria (CBN) as a Mobile Money Operator and provides secure, user-friendly solutions for personal and business transactions.
PalmPay Customer Care
PalmPay offers a variety of customer care channels to assist users with their inquiries and issues. Customers can reach out via phone, email, and social media platforms such as Facebook, Twitter, and Instagram.
For immediate assistance, the PalmPay app provides a live chat feature. Additionally, PalmPay has recently opened a physical experience center in Lagos, Nigeria, to offer in-person support, with plans to expand further across the country.
Features of PalmPay
- Money Transfers:
- Seamless transfers to other PalmPay users or bank accounts.
- Free transfers to all banks in Nigeria.
- Bill Payments:
- Pay for utilities like electricity, water, and TV subscriptions.
- Purchase airtime and data bundles with discounts.
- Savings and Investments:
- Offers savings options with competitive interest rates.
- Flexible investment opportunities for users.
- Loans:
- Eligible users can access quick loans with flexible repayment terms.
- POS Services:
- Businesses can use PalmPay POS machines to accept payments and manage transactions.
- Rewards and Cashback:
- Users earn rewards and cashback on transactions, making it a cost-effective platform.
PalmPay is widely used in Nigeria and other countries, offering convenience and security for millions of users.
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H0w to contact palmpay customer care in Nigeria
Phone: Have an inquiry, or need Customer Service assistance? Call +234 2018886888
Email: support@palmpay.com
Palmpay Whatsapp Number
PalmPay does not offer customer support through WhatsApp. Despite the popularity of WhatsApp as a communication tool, PalmPay has not made this option available for customer service. Instead, customers are encouraged to use other support channels such as phone calls, email, live chat within the app, or social media platforms like Facebook, Twitter, and Instagram
For immediate assistance, PalmPay recommends using the in-app live chat feature or calling their customer service number. In Nigeria, the customer service number is +234 2018886888. These phone lines are available during their operating hours of 9 AM to 6 PM, Monday to Sunday. This ensures that customers can receive timely support for any issues or inquiries they may have
Palmpay Address Location in Nigeria
3.Akwa Ibom
22 Oyo
How to apply for palmpay POS Machine
To apply for a PalmPay POS machine in Nigeria, follow these steps:
- Visit the Google Play Store or Apple App Store and download the PalmPartner App.
- Open the app and register as a PalmPay agent by providing your personal details, such as name, email address, and phone number.
- Submit required documents for verification, including:
- A valid ID card (e.g., NIN, voter’s card, driver’s license, or international passport).
- Utility bill (e.g., electricity, water, or waste bill) to confirm your address.
- Bank Verification Number (BVN).
- CAC documents (if you have a registered business).
- After successful account verification, use the app to apply for the POS machine. You may need to pay a cautionary fee:
- N20,000 for the traditional PalmPay POS.
- N30,000 for the Android POS device.
- PalmPay will review your application and contact you within 7 days. Once approved, you’ll receive the POS machine.
Alternative Option
You can also visit PalmPay’s office in Lagos at 20 Opebi Road, Ikeja for quick enrollment and setup.
Benefits of PalmPay POS
- No minimum float balance requirement.
- Weekly commission payments.
- Free branding materials like banners and flyers.
- Licensed by the Central Bank of Nigeria for reliability.
