Last Updated on May 6, 2025 by admin
With the introduction of cellphone and WhatsApp banking services, African Bank is providing convenient and accessible ways for individuals to manage their finances on the go.
Customers can now access their accounts, make transactions, and even buy airtime, all from the comfort of their favorite spot without visiting the banking hall.
The Cellphone service is available 24/7 and does not require a smartphone, making it accessible to a wide range of customers. Additionally, users can view their bank statements, ensuring they have complete control over their financial activities
You can do your banking from the comfort of your home. The internet has literally changed the world! Almost everything can now be done from your cellphone
Read: How to register for African bank Internet Banking and Cellphone Banking
Cellphone Banking
African Bank offers a convenient cellphone banking service that allows users to manage their finances directly from their mobile phones.
This service is accessible by dialing *120*225# to register, providing a simple and efficient way to handle banking activities without the need for a smartphone. Users can view their account balance, buy prepaid services, and make payments, all from the comfort of their own phone
This service provides users with the ability to view their bank statements, giving them greater control and oversight of their financial activities. This service is designed to be user-friendly and accessible, ensuring that customers can perform banking transactions without the need to visit a physical branch
Features of African Bank Cellphone banking
The cellphone banking offers a convenient way to manage your finances on the go. Here are some key features:
1,Get my credit report.
2.View pending applications.
3.View all my accounts.
4.View my account balances.
5.View my account
6.Buying airtime
7. Sending money
8. Paying bills,
9. And Many more
How to register for African Bank Cellphone banking
To begin the registration process for Cellphone banking, you need to dial *120*225# from your mobile phone. This will prompt you to accept the terms and conditions of the service, allowing you to start banking from your phone. It is important to have your cellphone number, email address, and ID ready, as these are required for the registration process.
To successfully register, ensure you have the following:
- Your active African Bank account details.
- Your valid South African ID number.
- Your active cellphone number.
You can register for African Bank Cellphone Banking through the following methods:
1. Registration via USSD (*120*225#):
- Dial *120*225# on your mobile phone.
- Follow the on-screen prompts to accept the terms and conditions.
- You may be required to enter some personal details to complete the registration.
2. Online Registration:
- Visit the African Bank onboarding webpage.
- Provide your ID number and cellphone number to register.
- Follow the prompts to complete the process.
Once registered, you can start using the various features of African Bank Cellphone Banking, such as checking your balance, making payments, buying prepaid services, and more, depending on the method you choose (USSD or Mobile App). The Mobile App generally offers a wider range of functionalities.
African Bank whatsapp banking
African Bank WhatsApp Banking is a service that allows you to interact with African Bank and perform certain banking functions through the popular WhatsApp messaging application. It provides a convenient and familiar way to access some of your banking needs directly from your mobile phone.
This service allows users to perform a variety of banking tasks such as creating accounts, checking balances, and transferring money, all through the familiar interface of WhatsApp. By leveraging this popular messaging platform, African Bank aims to enhance user experience, reduce congestion at physical branches, and offer secure transactions.
Features of African Bank WhatsApp Banking:
African Bank has launched a Chat Banking service on WhatsApp that allows customers to interact with the bank just like any other WhatsApp contact. Here are some key features:
- Customers can chat directly with the bank in a familiar and easy-to-use platform.
- Users can check account balances, request statements, and get settlement quotes.
- The service removes barriers to uploading documents when applying for loans and other products.
- African Bank assures customers that Chat Banking is a safe and secure way to transact.
- The bank plans to enhance the service with more intelligent features to improve customer experience.
To sign up, customers need to register on African Bank’s Omni Channel platforms, save the bank’s WhatsApp number, and start chatting by sending “hi”
How to Register for African Bank WhatsApp Banking:
To get started customers must register as a customer on one of African Bank’s new age Omni Channel platforms (either via branch, Call Centre, Web or App) and then simply save 0600 123 716 to their phone contacts under a name they will remember. They then type in “hi” and follow the prompts to get started
To register for African Bank WhatsApp Banking, follow these steps:
1.Save the number 0600 123 716 in your phone contacts.
2.Open WhatsApp and send a message saying “hi” to this number.
3.Follow the prompts to complete the registration process.
4.Start banking—you can check balances, request statements, and more.
FAQS
Is Cellphone Banking safe?
Yes, it is designed to be secure. You will likely need a PIN to perform transactions. Never share your PIN with anyone.
What type of phone do I need?
You can use almost any mobile phone that can send and receive SMS messages and dial *120*225#. You don’t need a smartphone or internet access.
Can I use Cellphone Banking outside of South Africa?
Generally, this service is restricted to use within South Africa due to mobile network limitations.
Is WhatsApp Banking safe?
African Bank emphasizes that it’s a secure platform. Look for a verified green badge on the contact to ensure you are chatting with the official African Bank account. Never share your Access Codes (like PINs or OTPs) within WhatsApp or with anyone outside of the designated chat functionality.
What if my phone is lost or stolen?
You should immediately inform African Bank so they can secure your banking profile.
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