Last Updated on May 26, 2024 by admin
Most First National Bank customers are search for easy ways of carrying out their banking from their comfort zone. The good news is that the Bank has introduced Cellphone Banking via ussd code.
The process is simple, secure and easy.This can be done , anytime, anywhere, using the best in digital banking SA has to offer*. It’s fast, safe and secure and particularly when your network speed is low.
This article serves as a comprehensive guide for individuals looking to register for the FNB Cellphone Banking service, highlighting the benefits, registration process, necessary requirements, step-by-step instructions.
Benefits of First National Bank Cellphone Banking
First National Bank (FNB) Cellphone Banking offers a variety of benefits, depending on the specific bank and service you are referring to. Here are some general benefits of FNB Cellphone Banking:
Convenience and Accessibility:
- Banking on the Go: Manage your finances anytime, anywhere, directly from your mobile phone.
- No Internet Required: Some FNB Cellphone Banking options operate through SMS or USSD codes, eliminating the need for internet connectivity.
Financial Management:
- Account Balance Inquiry: Quickly check your account balances and recent transactions.
- Funds Transfer: Transfer money between your own accounts or to other FNB customers.
- Airtime Purchase: Top up your mobile airtime directly from your bank account.
- Bill Payments: Pay utility bills and other service providers conveniently.
Security:
- Secure Transactions: FNB employs security measures to protect your financial information and transactions.
- Transaction Notifications: Receive alerts for account activity, enhancing security and awareness.
How to register for First National Bank (FNB) ussd code
To register for First National Bank (FNB) USSD code and access services such as buying airtime, transferring money, and checking account balance, follow these steps:
1. Dial *130*321# on your mobile phone.
2. Select the option to register for Cellphone Banking.
3. Read and accept the terms and conditions.
4. Enter your South African ID number.
5. Follow the prompts to create a 5-digit Cellphone Banking PIN.
6. Confirm your PIN.
7. You will receive a confirmation message that your Cellphone Banking registration is successful.
After completing the registration process, you can now use the FNB USSD code for various transactions, such as buying airtime, transferring money, and checking account balance, by following the prompts and options provided.
How to Check account Balance from First National Bank (FNB) ussd code
FNB offers USSD codes to help you with various banking transactions, including checking your account balance. Here’s how:
In South Africa:
- Dial *120*321# from your registered mobile phone.
- Enter your 5-digit PIN. If you haven’t registered for cellphone banking, follow the prompts to do so.
- Select “Balances.”
- Choose the account for which you want to see the balance.
- Your available balance will be displayed on the screen.
In Other African Countries (e.g., Ghana):
- *Dial 877# from your registered mobile phone.
- Follow the prompts: You’ll be presented with a menu of options.
- Select the option to check your balance.
- Your account balance will be displayed on the screen.
ALSO READ: African Bank :How to use African bank Internet Banking,Cellphone Banking and banking app service
How to buy airtime from First National Bank
First National Bank (FNB) provides several ways to buy airtime:
1. USSD Cellphone Banking (South Africa):
- Dial *120*321#from your registered mobile phone.
- Select “Prepaid.”
- Choose “Airtime.”
- Select “Me” to buy airtime for your own number, or “Enter Number” to buy for someone else.
- Choose the amount of airtime you want to purchase.
- Confirm the transaction.
2. Using the FNB Banking App
- Launch the FNB Banking App.
- Select the ‘eWallet’ tab.
- Select ‘Buy Prepaid’
- Select ‘Prepaid Airtime & Bundles’
- Choose your network provider and amount.
- Enter the cellphone number.
- Select ‘Purchase’
- Confirm details and select ‘Confirm’
3. FNB Online Banking (South Africa):
- Log in to your FNB Online Banking account.
- Navigate to the “Buy Airtime, Data and Electricity” section.
- Follow the instructions to purchase airtime.
4. FNB ATM (South Africa & Other Countries):
- Find your nearest FNB ATM.
- Insert your card and enter your PIN.
- Select the “Buy Airtime” option.
- Choose your network provider and amount.
- Confirm the transaction.
How to pay bills from FNB
First National Bank (FNB) offers several convenient ways to pay your bills:
1. FNB App (South Africa):
- Log in to the FNB App.
- Go to “Payments & Transfers.”
- Select “Pay a Bill.”
- Choose from your saved billers or add a new one.
- Enter the payment amount and reference number (if applicable).
- Confirm the transaction.
2. Online Banking (South Africa):
- Log in to your FNB Online Banking account.
- Go to “Payments & Transfers.”
- Select “Pay a Bill.”
- Choose from your saved billers or add a new one.
- Enter the payment amount and reference number (if applicable).
- Confirm the transaction.
3. Cellphone Banking
- Dial *120*321# from your registered mobile phone.
- Follow the prompts to select “Payments & Transfers” and then “Pay a Bill.”
- Choose from your saved billers or add a new one.
- Enter the payment amount and reference number (if applicable).
- Confirm the transaction.
4. ATM (South Africa and Other Countries):
- Visit your nearest FNB ATM.
- Insert your card and enter your PIN.
- Select “Payments” or “Pay Bills.”
- Choose the biller and enter the payment amount and reference number (if applicable).
- Confirm the transaction.
5. Branch (All FNB Locations):
- Visit your nearest FNB branch.
- Inform the teller that you want to pay a bill.
- Provide them with the biller’s details and the payment amount.
- The teller will process the payment for you.
ALSO READ: ABSA Bank USSD Codes:How to Register, transfer money,pay bills and check account Balance
How toTransfer money from First National Bank
Within South Africa:
- FNB App:
- Log into the app.
- Select “Payments & Transfers.”
- Choose between “Send Money” (to another FNB account or cellphone number) or “Pay a Bill” (to a registered biller).
- Follow the prompts to enter details and confirm the transfer.
- Online Banking:
- Log into your FNB Online Banking account.
- Go to the “Payments & Transfers” section.
- Select the type of transfer and follow the instructions.
- Cellphone Banking
- Dial *120*321# from your registered mobile phone.
- Follow the menu prompts to send money .
- ATM:
- Visit an FNB ATM.
- Insert your card and PIN.
- Select “Send Money” or “Payments” and follow the instructions.
- E-Wallet:
- Use the eWallet functionality in the FNB App to send money to another cellphone number.
International Transfers:
- Online Banking:
- Log into your FNB Online Banking account.
- Go to “Payments & Transfers.”
- Select “International Payments.”
- Follow the instructions to complete the transfer. You’ll need the recipient’s bank details and SWIFT code.
- Branch:
- Visit an FNB branch.
- Fill out the necessary forms for an international wire transfer.
- Provide the recipient’s bank details and SWIFT code.
Frequently Asked Questions
Q: How do I register for FNB cellphone banking using the USSD code?
A: To register, simply dial *120*321# from your mobile phone and follow the prompts. You’ll need your FNB card number, PIN, and ID or passport number for registration.
Q: Can I register for cellphone banking if I don’t have an FNB bank card?
A: No, anyone, with any cellphone, on any network can start banking by simply entering *120*321# and pressing the green/dial button on your cellphone.
Q: What are the benefits of using the FNB USSD code?
A: The FNB USSD code *120*321# allows you to access a range of banking services conveniently from your mobile phone, including:
- Checking your account balances
- Transferring money to other FNB accounts or other banks
- Buying airtime or data bundles
- Paying bills (e.g., DStv, electricity)
- And more
Q: How do I check my account balance using the USSD code?
A: Dial *120*321#, enter your PIN, and select the “Balances” option. You’ll be able to view the balances for your linked accounts.
Q: How do I buy airtime using the USSD code?
A: Dial *120*321#, enter your PIN, and select the “Prepaid” option, then choose “Airtime.” Select your network provider (Vodacom, MTN, Cell C, or Telkom) and enter the amount you wish to purchase.
Q: How do I transfer money using the USSD code?
A: Dial *120*321#, enter your PIN, and select the “Payments & Transfers” option, then choose “Send Money.” You can either select from your saved beneficiaries or enter a new recipient’s details. Enter the amount you want to send and confirm the transaction.
Q: Is it safe to use the FNB USSD code?
A: Yes, FNB’s USSD service is secure. However, it’s important to keep your PIN confidential and never share it with anyone.
Q: What if I forget my PIN?
A: You can reset your PIN through the FNB App or by visiting your nearest FNB branch.
Q; What are the Cellphone Banking daily transaction limits?
R1 000 daily limit for prepaid airtime, Telkom and electricity purchases
R10 000 daily limit for transfers between your own FNB accounts
R10 000 daily limit for payments to anyone or any account