How to contact Gotv Customer care service

How to contact Gotv Customer care service in Nigeria

Last Updated on October 18, 2023 by admin

This article will provide you with Gotv customer care number and gotv subscriptions.. as MultiChoice Group underwent a transformation on how customers can contact them especially when they have challenges which need to be fixed.

You will learn different methods of reaching out to Gotv as Africa’s leading entertainment company. The company is owned by MultiChoice Africa,through which millions of households in sub-Saharan Africa have access to the best entertainment. They do this through cutting-edge technology on DStv and GOtv platforms.

Also read: Gotv Nigeria: How to activate new decoder and update customer details

How to Contact GOtv Nigeria

You can easily Contact GOtv customer care through the following process:

1. MyGOtv App
2. GOtv USSD
3.GOtv Chat
4.Phone call and Email:

1. MyGOtv App

To contact Gotv or fix error using mobile app, Kindly download the MyGotv Application for Play Store or IOS and register for your information such as your IUC, name and phone number that is linked to you account to enable you update your information, make subscription payment,fix error code and may more service.

2. GOtv USSD

To communicate or contact Gotv Nigeria using ussd code, all you need is to dial *288*1# from the mobile number registered on the Gotv system.
This process can enable you fix Error E48-32, E016, E17 and E32 also you can view transactions

Read: GOtv Decoder:How to Scan/Find Missing Channels and clear Error code

 3. .Phone

Call Gotv  self-service number and follow the voice prompts on +234 803 904 4688 or visit and

4. Email:

5. Address:

Multichoice Nigeria Limited, Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State


History of Gotv

GOtv is a pay to watch TV satellite powered by the multichoice company. For over two decades MultiChoice Africa Holdings BV (MultiChoice Africa) has been proudly delivering the best in television entertainment, providing top quality customer service and uplifting local communities across Africa.

MultiChoice Africa was one of the first pay-TV digital satellite broadcasters outside of the United States and the size and complexity of its satellite network rivalled the best in the world. Today it is the leading multichannel and multiplatform digital television operator across the African continent.


MultiChoice offers packages allowing subscribers flexibility in pricing and choice, including DStv Premium, DStv Compact +, DStv Compact, DStv Family and DStv Access, as well as numerous channels via GOtv and GOtv Plus?. In addition, specialist bouquets and channels for Indian, French, Chinese and Portuguese subscribers offer a range of exciting content that caters specifically to these cultural and language markets.

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