Fidelity bank Mobile app and online banking

How to enroll/register for Fidelity bank Mobile app and online banking

Last Updated on October 16, 2023 by admin

Fidelity bank Mobile app and online banking enable customers Manage their account on-the-go.Account holders can now pay bills quicker, transfer money, buy airtime and check their account balance and history from their finger tips without visiting the banking hall.

The service is seamless, fast and secure, Individual customers can now self-enroll, customize username, upload profile picture, create 4- digit Transaction PIN.Pn the other hand, Corporate customers can also set up multiple user roles (e.g. Initiator, Authorizer), and configure multi authorization levels (work flow) for payment transactions. Each user will require a hard token.

Fidelity Mobile and online Banking also delivers the highest level of security available because Passwords are required each time you log in and layers of security enable you to conveniently and safely bank through your smartphone or mobile device as well online banking.


Also read: Fidelity Bank USSD: How to Register/Create, transfer Money and Buy Airtime

Benefits of fidelity bank online banking and mobile app

With fidelity bank online and mobile customers can perform the following transaction on the go without visiting the banking hall.

1. View Accounts Summary
2. Buy Airtime
3. Pay bills
4. Purchase airline tickets
5. Make payments easier and faster
6. Manage Transaction Limits
7. Robust Bills Payment (e.g. DSTV, PHCN, Airpeace, Quickteller
8. Funds Transfer to Fidelity, and other Bank Accounts
9. Foreign Currency Funds Transfer
10. Accounts Statement Download in a Variety of Formats


How To Register For Fidelity Bank Mobile banking

Enjoy some of the best features of Fidelity Bank mobile application with even more flexibility. Download the Fidelity Bank mobile app from app store or google play-store and manage your accounts from the convenience of your mobile phone or tablet. Check your accounts

1. Click on Sign Up to register for mobile app
2.follow the instructions on the screen to complete your registration process
3. visit the nearest Fidelity bank branch to activate your account and online profile.

How to register for fidelity bank Online banking

1. To enroll for Fidelity bank online banking kindly visit:
2. Click on new register to continue your registration process
3. Validate your identity by Entering your account number and the bank will send a code to the mobile phone number tied to your bank account.
4. Choose a username and password
5. Complete your sign up: Activate your profile using the prompt displayed. To do transactions, just setup Transaction PIN under SETTINGS menu OR download our Fidelity token app then set yourself up. You are good to go!

Please Kindly be informed that after registering on the Online Banking platform, it is a must to activate your newly created profile with your debit card or visit the nearest Fidelity Bank branch/contact Trueserve for activation.

How to create Transaction PIN?

Transaction PIN allows authentication of N200,000/day:

1.  Log into Online Banking app
2. Go to “settings” – “Create PIN”
3. Follow the prompt displayed and provide correct answers where necessary.

Invalid Username or Password

If you forget your fidelity bank online and mobile app surname and password Kindly initiate a password reset using the “forgot password”. Alternatively, kindly visit the nearest Fidelity bank branch or contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance.

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