Last Updated on September 30, 2024 by admin
Do you need safe and convenient banking with Union bank if yes choose UnionOnline internet banking and mobile app because you have 24/7 access to your funds and seamless banking services wherever you are. There are no limits to what you can do with Union bank internet banking and mobile application.
Union Bank offers a range of digital banking services to its customers, including internet and online banking as well as a mobile app. With these convenient and user-friendly tools, customers can manage their accounts, transfer funds, pay bills, and monitor their finances from the comfort of their own home or on the go.
The Bank’s internet banking platform is secure and easy to use, allowing customers to access their accounts 24/7 and perform a variety of banking tasks quickly and efficiently
. With the bank app and online banking , customers can check their account balances, view transaction history and even locate nearby ATMs and branches. The app is compatible with both Apple and Android devices, making it accessible to a wide range of customers. It is committed to providing its customers with convenient and innovative digital banking solutions that meet their needs and make managing their finances more convenient and efficient.
Also read: How To register for Union Bank USSD Transfer Code:Transfer money, buy Airtime and block ATM Card
How do I register on Union bank online banking
You can register for Union Bank Online Banking in two ways:
1. Self-Registration (Online):
- Visit the Union Bank website:
- Click on “INTERNET BANKING”
- Click “Not Enrolled? Sign up now!”
- Input your Union Bank account number and click “continue.”
- Enter the One-Time Password (OTP) sent to your registered mobile number.
- Choose a username and password, confirm your details, and click “submit.”
- You can now log in with your new username and password.
2. Registration at a Branch:
- Visit any Union Bank branch.
- Request for assistance in registering for UnionOnline.
- Fill out the required forms and provide the necessary documentation.
- The bank staff will guide you through the registration process and provide you with your login credentials.
Corporate Users:
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Visit the Union Bank website and click on “Online Banking” and select “Register”.
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Choose “Corporate” as the account type.
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Enter your company’s account number, email address, and phone number.
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Create a username and password.
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Fill out the registration form with your company’s details.
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Upload required documents (e.g., CAC documents, board resolution).
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Submit the form and wait for verification.
Required Documents:
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Your Union Bank account number
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Your debit card or account details
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A valid email address
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A valid phone number
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Your password (created during registration)
How do I create union bank secret word?
Online Banking:
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Log in to your Union Bank online banking account.
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Navigate to “Settings” or “Account Settings.”
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Look for “Security” or “Login Security” and select “Create/Update Secret Word.”
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Enter your desired secret word (alphanumeric, 6-20 characters).
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Confirm your secret word by re-entering it.
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Click “Submit” or “Update.”
Mobile Banking App:
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Open the Union Bank mobile app.
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Log in with your username and password.
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Tap “More” or “Settings” (usually three horizontal lines or a gear icon).
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Select “Security” or “Account Settings.”
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Choose “Create/Update Secret Word.”
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Enter and confirm your secret word.
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Tap “Submit” or “Update.”
Bank Branch or Customer Care:
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Visit a Union Bank branch or contact Customer Care (0700 700 700 or +234 1 271 6816).
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Request assistance with creating a secret word.
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Follow instructions provided by the representative.
Read: Union Bank Payday loan and salary advance: How to apply and requirements
How do I request for a debit card from union bank ?
Online Banking
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Log in to your Union Bank online banking account.
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Click on “Services” or “Account Services” and select “Debit Card Request”.
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Fill out the debit card request form with the required information.
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Submit the request.
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Download and log in to the Union Bank mobile app.
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Tap on “Services” or “Account Services” and select “Debit Card Request”.
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Fill out the debit card request form with the required information.
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Submit the request.
Visit a Branch
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Locate a Union Bank branch near you.
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Fill out a debit card request form (available at the branch).
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Submit the form to a bank representative.
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Provide required identification and documentation (e.g., ID card, passport, utility bill).
Phone Banking
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Call Union Bank’s customer service number (07007007000 or 01-2716010).
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Request a debit card and provide required information.
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Follow instructions from the customer service representative.
Through USSD (826#):
- Dial *826*21# on the mobile number linked to your account.
- Reply with 1 to select card request.
- Reply with 1 for Verve card or 2 for Mastercard.
- Reply with the number corresponding to the account you want to link the card with.
- Input your transaction PIN.
- Click send.
Required Information
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Account number
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Account name
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Address
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Phone number
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ID type and number (e.g., National ID card, passport)
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Card type (e.g., Visa, Mastercard, Verve)
How do I block/unblock Union bank debit card?
USSD (826#):
- Block: Dial *826*6# and follow the prompts to temporarily block your card.
- Unblock: This option might not be available via USSD. You might need to use other methods like UnionOnline or UnionMobile app or visit a branch.
Union Bank Mobile App:
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Download and log in to the Union Bank mobile app.
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Go to the “Cards” or “Account Management” section.
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Select the debit card you want to block.
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Choose the “Block Card” or “Hotlist Card” option.
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Union Bank Online Banking:
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Log in to your Union Bank online banking account.
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Navigate to the “Account Management” or “Cards” section.
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Select the debit card and choose “Block Card” or “Hotlist Card.”
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Union Bank Customer Service:
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Call Union Bank’s 24/7 customer service number: 012712227.
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Provide your card details and request to block the card.
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Union Bank Branch:
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Visit any Union Bank branch near you.
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Inform the customer service representative that you want to block your debit card.
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Unblocking your Union Bank debit card:
Union Bank Mobile App:
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Open the app and go to the “Cards” or “Account Management” section.
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Select the blocked debit card.
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Choose “Unblock Card” or “Unhotlist Card.”
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Union Bank Online Banking:
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Log in to your online banking account.
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Navigate to “Account Management” or “Cards.”
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Select the blocked debit card and choose “Unblock Card” or “Unhotlist Card.”
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Union Bank Customer Service:
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Call the customer service number: 012712227.
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Request to unblock your debit card.
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Union Bank Branch:
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Visit any Union Bank branch.
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Inform the customer service representative that you want to unblock your debit card.
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How to destroy union bank card
Union bank debit card?
1. To destroy Union bank debit card simply Login to Union bank online banking
2.Continue to your account
3.Click on self-service
4. Select destroy debit card
5.Select your account
6. Input your security word
7. Enter Token and complete your request
How can I transfer money from Union bank to other banks?
There are several ways to transfer money from Union Bank to other banks in Nigeria:
1. Union Bank Mobile App:
* Download and register on the Union Bank mobile app.
* Log in and select “Transfer” or “Send Money.”
* Choose the recipient’s bank and enter their account number.
* Enter the amount and confirm.
2. Union Bank Online Banking:
* Visit the Union Bank website and log in to your online banking account.
* Navigate to “Transfers” or “Payments.”
* Select the recipient’s bank and enter their account number.
* Enter the amount and confirm.
3 USSD Code:
* Dial *826# on your registered phone number.
* Follow the prompts to select “Transfer” and enter the recipient’s account number.
* Enter the amount and confirm.
4. Bank Branch:
* Visit any Union Bank branch.
* Fill out a transfer form.
* Provide the recipient’s account number and bank.
* Pay the transfer fee (if applicable).
5. ATM:
* Visit any Union Bank ATM.
* Select “Transfer” or “Send Money.”
* Choose the recipient’s bank and enter their account number.
* Enter the amount and confirm.
How do I activate the Union bank soft token?
1. To activate the Union bank soft token kindly Download soft token from your play store & install it
2.Click “Enter activation data”
3. Input token serial no. and activation code received via SMS
4.Create password and Submit
How to register for union bank mobile app
Union Bank offers two ways to register for their mobile app, UnionMobile:
1. For Existing UnionOnline Users:
- Download the UnionMobile app from Google Play Store (Android) or App Store (iOS).
- Open the app and click on the “Log in” icon.
- Enter your UnionOnline username and password.
- Follow the prompts to generate a transaction PIN.
2. For New Users/Existing UnionMobile Users without UnionOnline:
- Download the UnionMobile app from Google Play Store (Android) or App Store (iOS).
- Open the app and click the “Get Started” icon.
- Enter your Union Bank account number.
- You will receive an OTP (One-Time Password) on your registered mobile number.
- Enter the OTP and choose a username and password.
- Create a new transaction PIN and submit.
- Log in with your new credentials.
Alternative Registration Method (USSD):
- Dial *826# on your registered mobile number.
- Select “1” to activate UnionMobile and follow the on-screen instructions.
FAQS
Q: What is UnionOnline?
A: UnionOnline is Union Bank’s internet banking platform, allowing customers to access their accounts, manage transactions, and perform various banking activities online.
Q: How do I register for UnionOnline?
A: You can register for UnionOnline through self-registration on the Union Bank website or by visiting a branch for assistance.
Q: What can I do with UnionOnline?
A: With UnionOnline, you can: * Check account balances and transaction history * Transfer funds within Union Bank and to other banks * Pay bills and buy airtime * Request for account statements * Manage your debit cards * Apply for loans and other banking products
Q: What is UnionMobile?
A: UnionMobile is Union Bank’s mobile banking app available for Android and iOS devices. It offers a convenient way to access banking services on your smartphone.
Q: How do I register for UnionMobile?
A: You can register for UnionMobile through the app itself, by dialing *826# on your registered mobile number, or by using your existing UnionOnline credentials.
Q: What can I do with UnionMobile?
A: With UnionMobile, you can perform most of the same functions as UnionOnline, including: * Account management * Funds transfers * Bill payments * Airtime purchase * Card management
Q: Is UnionOnline and UnionMobile secure?
A: Yes, Union Bank takes security seriously and employs various measures to protect your information, including encryption, two-factor authentication, and fraud monitoring.
Q: What should I do if I forget my password or encounter issues?
A: You can reset your password through the “Forgot Password” link on the login page or contact Union Bank customer service for assistance.
Q: Can I use UnionOnline or UnionMobile for business accounts?
A: UnionOnline is available for both personal and business accounts, while UnionMobile is primarily for personal banking.
Q: Are there any fees for using UnionOnline or UnionMobile?
A: Union Bank does not charge any monthly fees for using UnionOnline or UnionMobile. However, standard transaction fees may apply.
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