How to register for Union bank online banking/internet banking and Mobile App

How to register for Union Bank Internet and online Banking and Mobile App

Last Updated on June 15, 2024 by admin

Do you need safe and convenient banking with Union bank if yes choose UnionOnline internet banking and mobile app because you have 24/7 access to your funds and seamless banking services wherever you are. There are no limits to what you can do with Union bank internet banking and mobile application.

The union bank online banking which also know as internet banking which allows you access your bank on your laptop or smart devices.It is fast, reliable, convenient and secure.Transactions are instant with any smart device with internet access when using union bank digital banking.

To enable you perform transactions from your union bank you will need

A transfer right
A token (Hardware, Soft token or SMS token)
A security word

so kindly visit any Union Bank branch to get a transfer right and token.

This content is designed to provide in-depth analyst on how to enroll for union bank mobile app, internet banking which also known as online banking, how to block and unblock debit card using online banking.

The demand for digital banking is on the increase due to cashless policy and technology advancement as financial institution are taken banking to unbanked

Also read: How To register for Union Bank USSD Transfer Code:Transfer money, buy Airtime and block ATM Card

How do I register on Union bank online banking

You can register for Union Bank Online Banking in two ways:

1. Self-Registration (Online):

  • Visit the Union Bank website:
  • Click “Not Enrolled? Sign up now!”
  • Input your Union Bank account number and click “continue.”
  • Enter the One-Time Password (OTP) sent to your registered mobile number.
  • Choose a username and password, confirm your details, and click “submit.”
  • You can now log in with your new username and password.

2. Registration at a Branch:

  • Visit any Union Bank branch.
  • Request for assistance in registering for UnionOnline.
  • Fill out the required forms and provide the necessary documentation.
  • The bank staff will guide you through the registration process and provide you with your login credentials.

Requirements for Registration:

  • An active Union Bank account
  • A valid email address
  • A mobile phone number registered with Union Bank

How do I create union bank secret word?

To create your Union Bank secret word, you need to follow these steps:

  1.  Access your Union Bank online banking account using your username and password.
  2. Once logged in, navigate to the “Settings” section.
  3.  In the settings, you will find an option to change or create your secret word. Enter your desired new secret word.
  4.  Re-enter the new secret word to confirm it.
  5. You will be prompted to enter a One-Time Password (OTP) sent to your registered mobile number or generated by your hardware token.
  6.  After entering the OTP, click on the “Submit” button to complete the process.

Your new secret word will be activated immediately. Remember to keep it confidential and do not share it with anyone.

Read: Union Bank Payday loan and salary advance: How to apply and requirements

How do I request for a debit card  from union bank ?

There are several ways to request a debit card from Union Bank:

*1. Through USSD (826#):

  • Dial *826*21# on the mobile number linked to your account.
  • Reply with 1 to select card request.
  • Reply with 1 for Verve card or 2 for Mastercard.
  • Reply with the number corresponding to the account you want to link the card with.
  • Input your transaction PIN.
  • Click send.

2. UnionMobile:

  • Download and log into the UnionMobile app.
  • Navigate to the “Cards” section.
  • Follow the prompts to request a new card.

3. UnionOnline:

  • Log into your UnionOnline account.
  • Navigate to the “Cards” section.
  • Follow the prompts to request a new card.

4. In Branch:

  • Visit any Union Bank branch nationwide to get a card issued instantly.

5. Contact Center:

  • Call the customer care line to request a debit card.

How do I block/unblock Union bank debit card?

There are several ways to block or unblock your Union Bank debit card:

*1. USSD (826#):

  • Block: Dial *826*6# and follow the prompts to temporarily block your card.
  • Unblock: This option might not be available via USSD. You might need to use other methods like UnionOnline or UnionMobile app or visit a branch.

2. UnionMobile App:

  • Block/Unblock: Log into the app, go to “Cards,” select your card, and choose “Block/Unblock.”

3. UnionOnline:

  • Block/Unblock: Log into your UnionOnline account, go to “Self Service” under your account, select “Block/Unblock Debit Card,” and follow the instructions.

4. In-Branch:

  • Block/Unblock: Visit any Union Bank branch. The staff will assist you in blocking or unblocking your card.

5. Contact Center:

  • Block/Unblock: Call the customer care line and request to block or unblock your card.

How do I destroy Union bank debit card?

1. To destroy Union bank debit card simply Login to Union bank online banking
2.Continue to your account
3.Click on self-service
4. Select destroy debit card
5.Select your account
6. Input your security word
7. Enter Token and complete your request


How can I transfer money from Union bank to other banks?

To Transfer money from union bank to a saved beneficiary just follow the steps below;

1.Login to Union bank Online banking
2.Click on quick transfer
3.Select Account to debit
4.Click on choose beneficiary to select a saved beneficiary
5.Input transfer amount
6.Input transfer narration
7.Click submit
8.Enter Security word
9.Enter Token/OTP
10.Click Confirm

How do I activate the Union bank soft token?

1. To activate the Union bank soft token kindly Download soft token from your play store & install it
2.Click “Enter activation data”
3. Input token serial no. and activation code received via SMS
4.Create password and Submit


How to register for union bank mobile app

Union Bank offers two ways to register for their mobile app, UnionMobile:

1. For Existing UnionOnline Users:

  • Download the UnionMobile app from Google Play Store (Android) or App Store (iOS).
  • Open the app and click on the “Log in” icon.
  • Enter your UnionOnline username and password.
  • Follow the prompts to generate a transaction PIN.

2. For New Users/Existing UnionMobile Users without UnionOnline:

  • Download the UnionMobile app from Google Play Store (Android) or App Store (iOS).
  • Open the app and click the “Get Started” icon.
  • Enter your Union Bank account number.
  • You will receive an OTP (One-Time Password) on your registered mobile number.
  • Enter the OTP and choose a username and password.
  • Create a new transaction PIN and submit.
  • Log in with your new credentials.

Alternative Registration Method (USSD):

  • Dial *826# on your registered mobile number.
  • Select “1” to activate UnionMobile and follow the on-screen instructions.

The union bank mobile app service offers the following

1. Pay Bills – Cable subscription, Electricity payments, toll payments, etc
2. Airtime recharge
3. Instant funds transfer
4.Open an account
5. Cardless withdrawals
6.Set up standing orders
7.Book flights and hotels
8.Email banking
9.Pay school and exam fees
10. Fingerprint authentication option
11,.Locate an Agent




Q: What is UnionOnline?

A: UnionOnline is Union Bank’s internet banking platform, allowing customers to access their accounts, manage transactions, and perform various banking activities online.

Q: How do I register for UnionOnline?

A: You can register for UnionOnline through self-registration on the Union Bank website or by visiting a branch for assistance.

Q: What can I do with UnionOnline?

A: With UnionOnline, you can: * Check account balances and transaction history * Transfer funds within Union Bank and to other banks * Pay bills and buy airtime * Request for account statements * Manage your debit cards * Apply for loans and other banking products

Q: What is UnionMobile?

A: UnionMobile is Union Bank’s mobile banking app available for Android and iOS devices. It offers a convenient way to access banking services on your smartphone.

Q: How do I register for UnionMobile?

A: You can register for UnionMobile through the app itself, by dialing *826# on your registered mobile number, or by using your existing UnionOnline credentials.

Q: What can I do with UnionMobile?

A: With UnionMobile, you can perform most of the same functions as UnionOnline, including: * Account management * Funds transfers * Bill payments * Airtime purchase * Card management

Q: Is UnionOnline and UnionMobile secure?

A: Yes, Union Bank takes security seriously and employs various measures to protect your information, including encryption, two-factor authentication, and fraud monitoring.

Q: What should I do if I forget my password or encounter issues?

A: You can reset your password through the “Forgot Password” link on the login page or contact Union Bank customer service for assistance.

Q: Can I use UnionOnline or UnionMobile for business accounts?

A: UnionOnline is available for both personal and business accounts, while UnionMobile is primarily for personal banking.

Q: Are there any fees for using UnionOnline or UnionMobile?

A: Union Bank does not charge any monthly fees for using UnionOnline or UnionMobile. However, standard transaction fees may apply.


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