AFRICA BANK

African Bank :How to use African bank Internet Banking,Cellphone Banking and banking app service

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Last Updated on May 27, 2024 by admin

In today’s fast-paced world, convenience is key, especially when it comes to managing your finances. African Bank understands the need for accessible banking services and has introduced Cellphone Banking to simplify your banking experience on the go.

With African Bank Cellphone Banking, you can effortlessly handle your financial transactions from the palm of your hand. This user-friendly service allows you to check your account balance, view transaction history, make payments, transfer funds between accounts, and even apply for loans directly through your mobile device.

The security of your personal information is a top priority for African Bank. Their Cellphone Banking service utilizes advanced encryption technology to ensure that all transactions are safe and secure. No longer do you need to wait in long queues or rush to a physical branch during limited business hours.

Join African Bank’s digital revolution and experience hassle-free banking at its best!

 

How to Register for African Bank Internet Banking:

 

To use African Bank’s Internet services, follow the steps below:

1. Internet Banking:

1- Visit African Bank’s official website and click on the Internet Banking option.
2- Click on the Register Now button to create an account.
3- Provide the required personal and banking details to complete the registration process.
4- Once registered, log in using your username and password.
5- Explore the different banking services available, such as checking account balances, transferring funds, paying bills, etc.
6- Follow the on-screen instructions to perform your desired transactions.

2.How to Register for African Bank Cellphone Banking:

 

1- Dial *120*225# on your mobile phone and follow the prompts to register for Cellphone Banking.
2- Once registered, dial *120*225# again to access the Cellphone Banking menu.
3- Follow the menu options to perform various banking activities, including checking account balances, transferring funds, paying bills, etc.
4- The Cellphone Banking service also allows you to buy airtime and data, view transaction history, and manage beneficiaries.

 

3.How to Register for African Bank Mobile App:

1- Download the African Bank app from the Google Play Store (for Android) or App Store (for iOS).
2- Open the app and click on the Register or Sign Up button.
3- Enter your personal and banking details to create an account.
4- Once registered, log in using your username and password.
5- Explore the different features provided by the app, such as checking account balances, making transfers, paying bills, etc.
6- Follow the on-screen instructions to perform your desired transactions.

Remember to keep your login credentials secure and avoid sharing them with anyone. Also, ensure that you have a stable internet connection while using these banking services to avoid any interruptions during transactions.

ALSO READ: ABSA Bank USSD Codes:How to Register, transfer money,pay bills and check account Balance

 

Features And Benefits of African Bank Internet Banking,Cellphone Banking and banking app service

African Bank offers a suite of digital banking services, including internet banking, cellphone banking, and a banking app, to provide customers with convenient and secure access to their finances. Here’s an overview of their features and benefits:

Internet Banking:

  • Features:
    • View account balances and transaction history
    • Transfer funds between accounts
    • Pay bills and make purchases online
    • Manage debit and credit cards
    • Set up and manage recurring payments
  • Access customer support
  • Benefits:
    • Convenient 24/7 access to banking services from any computer with internet access
    • Secure platform with multiple layers of protection
    • User-friendly interface with easy navigation
    • Comprehensive financial management tools

Cellphone Banking:

  • Features:
    • Check account balances and mini statements
    • Transfer funds between accounts
    • Pay bills and buy prepaid airtime or electricity
    • Locate the nearest ATM or branch
  • Benefits:
    • Quick and easy access to essential banking services on the go
    • USSD-based service accessible on any mobile phone
    • Secure transactions with PIN authentication
    • No data or internet connection required

Banking App:

  • Features:
    • All the features of internet and cellphone banking, plus:
    • Fingerprint or facial recognition login
    • Personalized financial insights and budgeting tools
    • Instant notifications for transactions and account activity
    • Cardless ATM withdrawals
    • Integration with mobile wallets
  • Benefits:
    • Enhanced user experience with a modern and intuitive interface
    • Streamlined access to all banking services in one place
    • Advanced security features for added protection
    • Convenient mobile-first experience

Overall, African Bank’s digital banking services provide customers with a comprehensive, secure, and user-friendly platform to manage their finances effectively, anytime and anywhere.

How to transfer money with African Bank

 

Transferring money with African Bank is easy and convenient through their digital banking platforms. Here’s how to do it using each service:

Internet Banking:

  1. Log in: Access your African Bank internet banking account using your credentials.
  2. Select “Payments & Transfers”: Navigate to the payments and transfers section within the platform.
  3. Choose Transfer Type: Select the appropriate transfer type, such as between your own accounts, to another African Bank customer, or to an external bank account.
  4. Enter Details: Fill in the required information, including the recipient’s account number, branch code (if applicable), and the amount to be transferred.
  5. Review and Confirm: Double-check all the details before confirming the transfer.
  6. Authentication: You might be asked to provide additional authentication, like an OTP sent to your registered mobile number.

Cellphone Banking:

  1. Dial USSD Code: Dial *120*225# from your registered mobile number.
  2. Select “Payments & Transfers”: Choose the option for payments and transfers from the menu.
  3. Choose Transfer Type: Select whether you’re transferring to your own account, another African Bank customer, or an external bank account.
  4. Enter Details: Enter the recipient’s account number, branch code (if needed), and the transfer amount.
  5. Confirm: Review the details and confirm the transfer.

Banking App:

  1. Log in: Open the African Bank app and log in using your credentials or biometrics (fingerprint/facial recognition).
  2. Navigate to “Payments & Transfers”: Tap on the “Payments & Transfers” section within the app.
  3. Choose Transfer Type: Select the appropriate transfer type, similar to internet banking.
  4. Enter Details: Fill in the recipient’s account details and the amount.
  5. Review and Confirm: Double-check the information and confirm the transfer.

How to buy airtime with African Bank

African Bank offers various options to buy airtime conveniently using their digital banking services:

Internet Banking:

  1. Log In: Access your African Bank internet banking account.
  2. Navigate to “Buy”: Look for the “Buy” or “Prepaid” section on the dashboard.
  3. Select “Airtime”: Choose the option to purchase airtime.
  4. Enter Details: Enter your mobile number, select your network provider, and choose the desired airtime amount.
  5. Confirm Purchase: Review the details and confirm your purchase.

Cellphone Banking:

  1. Dial USSD Code: Dial 120225# from your registered mobile number.
  2. Select “Prepaid”: Choose the prepaid option from the menu.
  3. Choose “Airtime”: Select the option to buy airtime.
  4. Enter Details: Enter your mobile number, select your network provider, and choose the airtime amount.
  5. Confirm: Review the details and confirm your purchase.

Banking App:

  1. Log In: Open the African Bank app and log in.
  2. Navigate to “Prepaid”: Tap on the “Prepaid” or “Buy” section within the app.
  3. Select “Airtime”: Choose the option to buy airtime.
  4. Enter Details: Enter your mobile number, select your network provider, and choose the airtime amount.
  5. Confirm Purchase: Review the details and confirm your purchase.

Alternative Option: Self Service Connect Online

  1. Visit Website: Go to African Bank’s Self Service Connect Online portal.
  2. Select “Prepaid”: Click on the “Prepaid” option.
  3. Enter Details: Enter your mobile number, select your network provider, and choose the airtime amount.
  4. Pay with Credit Card: You can pay for the airtime using your African Bank credit card.

How to check account balance with African Bank

 

Checking your African Bank account balance is simple and can be done through various channels:

Internet Banking:

  1. Log In: Access your African Bank internet banking account using your credentials.
  2. View Dashboard: Your account balance is typically displayed prominently on the dashboard or home screen.
  3. Account Summary: Alternatively, navigate to the “Accounts” or “Account Summary” section to view balances for all your linked accounts.

Cellphone Banking:

  1. Dial USSD Code: Dial *120*225# from your registered mobile number.
  2. Choose “Balances”: Select the option to view your balances.
  3. Select Account: If you have multiple accounts, choose the one you want to check.
  4. View Balance: Your account balance will be displayed on the screen.

Banking App:

  1. Log In: Open the African Bank app and log in using your credentials or biometrics.
  2. View Dashboard: Your account balance is usually displayed on the app’s home screen or dashboard.
  3. Account Details: Navigate to the specific account to view a detailed balance and transaction history.

Other Options:

  • ATM: Visit an African Bank ATM and insert your card to view your balance on the screen.
  • Customer Service: Call African Bank’s customer service line and provide your account details for balance inquiries.

How to pay bills with African Bank

African Bank offers multiple ways to pay your bills conveniently using their digital banking services:

Internet Banking:

  1. Log In: Access your African Bank internet banking account.
  2. Navigate to “Payments & Transfers”: Look for the “Payments & Transfers” or “Pay Bills” section.
  3. Add Beneficiary: If you haven’t already, add the biller as a beneficiary by providing their details (account number, reference, etc.).
  4. Select Beneficiary: Choose the biller you want to pay from your list of beneficiaries.
  5. Enter Amount: Input the amount you wish to pay.
  6. Review and Confirm: Double-check the details and confirm the payment.

Cellphone Banking:

  1. Dial USSD Code: Dial 120225# from your registered mobile number.
  2. Select “Payments & Transfers”: Choose the option for payments and transfers.
  3. Select “Pay Bill”: Choose the option to pay a bill.
  4. Enter Details: Enter the biller’s details (account number, reference) and the payment amount.
  5. Confirm: Review the details and confirm the payment.

Banking App:

  1. Log In: Open the African Bank app and log in.
  2. Navigate to “Payments & Transfers”: Tap on the “Payments & Transfers” or “Pay Bills” section.
  3. Add Beneficiary (if needed): If the biller isn’t listed, add them as a beneficiary.
  4. Select Beneficiary: Choose the biller from your list.
  5. Enter Amount: Input the payment amount.
  6. Review and Confirm: Double-check the details and confirm the payment.

Additional Tips:

  • Save Beneficiaries: Save billers as beneficiaries for quicker future payments.
  • Schedule Payments: Set up recurring payments for bills due regularly.
  • Payment Confirmation: You will receive a confirmation message once the payment is successful.

FAQs on African Bank

African Bank offers three convenient ways to manage your finances: Internet Banking, Cellphone Banking, and the banking app. Here are some frequently asked questions about each service:

Internet Banking:

  • Q: How do I register?
    • You can register online through the African Bank website or at your nearest branch with assistance from a consultant.
  • Q: How do I access Internet Banking?
    • Once registered, visit the African Bank online banking page and log in using your credentials.
  • Q: What can I do with Internet Banking?
    • View account balances and transactions
    • Transfer funds between accounts
    • Pay bills
    • Manage debit orders
    • Apply for loans or credit cards

Cellphone Banking:

  • Q: How do I register?
    • You can register online, in-branch, or by dialing *120*225# from your mobile phone and accepting the terms and conditions.
  • Q: How do I use Cellphone Banking?
    • Simply dial *120*225# and follow the prompts to access various banking services.
  • Q: What can I do with Cellphone Banking?
    • Check balances
    • Transfer funds
    • Buy airtime or electricity
    • Pay bills

Banking App:

  • Q: How do I get the app?
    • Download the African Bank app from Google Play or the App Store.
  • Q: How do I use the app?
    • Log in using your online banking credentials or register through the app if you haven’t already.
  • Q: What can I do with the app?
    • All the features of Internet Banking and Cellphone Banking are available on the app, along with additional functionalities like managing cards, setting transaction limits, and accessing statements.

General FAQs:

  • Q: Is it safe to use these services?
    • Yes, African Bank employs security measures to protect your information and transactions.
  • Q: What if I need help?
    • You can contact African Bank customer service for assistance with any of these services.
    • Q:Can I use African Bank’s digital banking services if I am not a current customer?

NO:, these are primarily designed for existing customers who hold accounts with the bank. To utilize their internet banking, cellphone banking, or banking app, you would first need to open an account with African Bank.

 

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