Kenya Diamond Trust Bank USSD Code: How to transfer money, buy airtime, check account balance

Last updated on March 28th, 2025 at 02:02 pm

Gone are the days of waiting in long queues at banking halls. With the DTB USSD code, users can carry out numerous banking transactions with just a few taps on their mobile phones. From checking account balances, transferring funds to other accounts, to making utility bill payments, the USSD code offers a range of services that save customers both time and effort.

The USSD code is designed to encrypt sensitive data, ensuring that transactions and account details remain confidential. This feature alleviates the worry of unauthorized access, making banking with DTB an optimal choice for customers seeking security along with convenience.

The DTB USSD code brings banking services closer to those in remote areas or with limited access to brick-and-mortar branches. Now, individuals can effortlessly carry out transactions without the need for internet connectivity or sophisticated devices. From farmers to small business owners, the USSD code enhances financial inclusion, giving a boost to Kenya’s economy.

Imagine needing to pay your bills or transfer money urgently while being miles away from your nearest bank branch. The DTB USSD code eliminates these worries by offering 24/7 access to banking services. Whether you’re at home, on the go, or in a different time zone, the code empowers users to take control of their finances with just a few keystrokes. No longer will simple financial tasks be a cause for stress; instead, customers can enjoy unparalleled convenience.

The USSD code for Diamond Trust Bank (DTB) in Kenya is *382#. By dialing this code on your mobile phone, you can access a range of DTB banking services, including:

1. Account balance inquiry: *382*9#
2. Mini statement request: *382*8#
3. Airtime top-up: *382*5#
4. Funds transfer within DTB accounts: *382*2#
5. Funds transfer to other banks (Paybill and PesaLink): *382*3#
6. DTB Mobile wallet services: *382*4#
7. Loan application: *382*55#
8. Request for account statements: *382*7#
9. Stop a cheque: *382*6#
10. Bill payment: *382*1#

Benefits of Kenya Diamond Trust Bank ussd code

1.Transact on-the-go from the comfort of your location day and night
2.Real-time notifications for debit and credit transactions
3.Facial, fingerprint and PIN transaction authentication is available on the DTB app

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Features

1.Balance enquiry – free
2.Air time top-up – free
3.Internal funds transfer – Kshs. 15
4.Bill payment – Kshs. 30
5.Mini-statement request – free
6.Debit / credit alerts – free debit alerts, ten per credit alert
7.Bank to M-Pesa – Kshs. 60
8.Masterpass – free
9.Cheque status – Kshs. 15
10.Forex viewing – free
11.Registration requirement – customers who wish to sign up for mobile banking must be DTB
account holders

Rates

Pesalink charges:

From 0 to 500 Zero
From 501 to 10,000 Kshs. 25
From 10,001 to 100,000 Kshs. 35
From 100,000 to 999,999 Kshs. 50

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What are benefit of  Kenya Diamond Trust Bank ussd code or app

1. balance enquiries and mini statements
2. Bank to Mpesa transactions – own number and third party transfer
3. Bill payment – DSTV, GoTV, Zuku, Kenya Power (prepaid)
4.Buy airtime – Safaricom and Airtel
5, Stop cheque services
6. Cheque status requests
7. Cheque book ordering

How to register for Kenya Diamond Trust Bank ussd Service?

How to transfer money  from Kenya Diamond Trust Bank

Diamond Trust Bank (DTB) Kenya offers several ways to transfer money:

1. DTB mobile App:

• Open the DTB mobile app and log into your account.
• Select the “Transfers” option.
• Select the recipient from your saved list or add a new one.
• Enter the amount you want to transfer.
• Review the details and confirm the transfer.

*2. USSD Code (382#):

•  Dial *382# from your registered mobile phone.
• Select the option for “Funds Transfer”.
•  Select between DTB accounts or Pesalink transfer to other banks.
•  Enter the recipient’s account number or phone number and the amount.
•  Confirm the transfer.

3. Internet Banking (DTB ibank):

• Access DTB ibank through the website.
•  Navigate to the “Transfers” section.
•  Select the recipient and enter the amount.
•  Review the details and authorize the transfer.

4. Branch Visit:

•  Go to your nearest DTB branch.
• Fill out a transfer form with the recipient’s details and amount.
• Hand over the form and complete the transaction with a teller.

How to check Kenya Diamond Trust Bank account statement

Diamond Trust Bank (DTB) Kenya offers several ways to check your account statement:

1. DTB mobile App:

• Open the app and log into your account.
•  Navigate to the “Statements” or “Account History” section.
•  You can view your statements online or download them in PDF format.

2. DTB ibank (Internet Banking):

• Log in to Access DTB ibank through the website.
•  Go to the “Statements” or “Account History” section.
• You can view your statements online and download them in PDF or CSV format.

3. Email Statements (eStatements):

• If you haven’t already, register for eStatements through the DTB mobile  app or ibank.
•  You’ll receive your statements electronically via email on a regular basis (daily, weekly, or monthly, depending on your preference).

4. Branch Visit:

•  Go to your nearest DTB branch.
•  Ask a bank teller for a printed copy of your statement.
•  You may need to provide identification for verification.

How to check Kenya Diamond Trust Bank account balance

Diamond Trust Bank (DTB) Kenya offers several ways to check your account balance:

1. DTB mobile  App:

•  Open the app and log into your account using your credentials.
• Your account balance will usually be displayed prominently on the app’s home screen or dashboard.
• Navigate to the “Accounts” section to view a detailed list of your accounts and their balances.

*2. USSD Code (382#):

• Dial *382# from your registered mobile phone.
• Choose the option for “Balance Inquiry” from the main menu.
•  Your available balance will be displayed on your screen.

3. DTB ibank (Internet Banking):

•  Access DTB ibank through the bank’s website using your internet banking credentials.
• Your account balance and a summary of recent transactions will be available on the account summary page.

4. ATM:

• Go to any DTB ATM.
•  Insert your debit card and enter your PIN.
•  Select the “Balance Inquiry” option to view your account balance on the screen.

5. Branch:

• Go to your nearest DTB branch.
• Ask a customer service representative to help you check your balance. They will require your account details and identification.

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How to Buy airtime from Kenya Diamond Trust Bank

Diamond Trust Bank (DTB) Kenya offers two main ways to purchase airtime:

1. DTB mobile App:

1.  Open the app and log into your account.
2.  Look for the “Airtime” or “Buy Airtime” option in the app’s menu.
3. Choose whether you want to buy airtime for your own number or someone else’s.
4.  Input the phone number you want to top up and the desired airtime amount.
5. Review the details and confirm your purchase.

2. USSD Code (382#):

1. Dial *382# from your registered mobile phone.
2.  Select the “Buy Airtime” option from the menu.
3.  Select whether you’re buying for yourself or another number.
4. Enter the phone number and the amount of airtime you want to purchase.
5.  Review the details and confirm your purchase.