Last Updated on May 27, 2024 by admin
National Bank of Kenya offers customers an easy and convenient way to carry out banking without visiting any branch this can be done via Mobile phone or tablet.
Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements and buy airtime.
Your financial transaction can either on USSD code or on NatMobile App.You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime.
How to register for NatMobile ussd code.
To register for National Bank of Kenya USSD code banking (NatMobile), you need to follow these steps:
- Visit a National Bank Branch: Go to your nearest National Bank branch with your original identification document (ID or passport).
- Fill out the Registration Form: Ask the bank staff for the NatMobile registration form and fill it out accurately.
- Activate NatMobile: The bank staff will process your registration and activate your NatMobile access.
Once registered, you can access NatMobile USSD banking by dialing *625# on your mobile phone and following the prompts. You will need to enter your mobile banking PIN to complete transactions.
You can also read: Ecobank Kenya USSD: How to transfer Money, Buy airtime, Check account balance
Services available on NatMobile ussd
1.Purchase Airtime
2.Open an account
3.Balance Enquiry
4.Funds Transfer
5.Utility Payments
6.mVisa
7.Mini-Statement
8.PesaLink
9.Deposit funds
10.Loan statement
11.Card management
12.Request for a statement
Charges on NatMobile
Service —– (KES)
Internal Account Transfer —- 35
Airtime Purchase (my phone and other phone)—- Free
Pin Change —- 25
Forex Enquiry —–10
Language change —-10
Balance enquiry —-30
Mini statement —– 30
Beneficiary management —- 5
How to Transfer Money from National bank of Kenya
National Bank of Kenya offers various ways to transfer money, both domestically and internationally:
Domestic Transfers:
- NatMobile (USSD):
- Dial *625# from your registered mobile number.
- Select the “Funds Transfer” option.
- Choose the transfer type (NBK to NBK account or PesaLink).
- Enter the recipient’s details (account number or phone number) and the amount.
- Confirm the transaction.
- NatMobile App:
- Log in to the NatMobile app on your smartphone.
- Select “Funds Transfer.”
- Choose the transfer type and enter the recipient’s details and amount.
- Confirm the transaction.
- PesaLink: This service allows you to transfer funds to other banks in Kenya instantly. You can access it through NatMobile or internet banking.
- Branch: Visit your nearest National Bank branch and fill out a transfer form.
- ATM: Use any National Bank ATM to transfer funds to another NBK account.
How to Buy airtime from National bank of Kenya:
ational Bank of Kenya offers various ways to buy airtime:
1. NatMobile USSD:
- Dial: *625#
- Enter PIN: Input your mobile banking PIN.
- Select Airtime: Choose the “Airtime Purchase” option.
- Choose Number: Select whether you’re buying for yourself or another number.
- Enter Amount: Input the desired airtime amount.
- Confirm: Review the details and confirm your purchase.
2. NatMobile App:
- Log In: Open the NatMobile app and log in to your account.
- Airtime Purchase: Look for the “Airtime” or “Buy Airtime” option in the app menu.
- Choose Number: Select whether you’re buying for yourself or another number.
- Enter Amount: Enter the desired airtime amount.
- Confirm: Confirm the purchase and wait for the confirmation message.
Important Notes:
- You must have an active National Bank of Kenya account and be registered for NatMobile to use these services.
- Ensure you have sufficient funds in your account to cover the airtime purchase.
- You can usually buy airtime for all major Kenyan mobile networks (Safaricom, Airtel, Telkom).
- Airtime purchases are typically processed instantly, and you will receive a confirmation message.
How to check account balance on National bank of Kenya
National Bank of Kenya offers various ways to check your account balance:
1. NatMobile USSD:
- Dial: *625# from your registered mobile number.
- Enter PIN: Input your 4-digit mobile banking PIN.
- Select Balances: Choose the option for “Balances.”
- View Balance: Your account balance will be displayed on the screen.
2. NatMobile App:
- Log In: Open the NatMobile app on your smartphone and log in using your credentials.
- View Balance: Your account balance will be displayed prominently on the app’s home screen or dashboard.
3. Internet Banking:
- Log In: Access National Bank’s internet banking platform through their website.
- View Balance: After logging in, your account balances will be readily available on the account summary page.
4. ATM:
- Visit: Go to any National Bank ATM.
- Insert Card & PIN: Insert your debit card and enter your PIN.
- Balance Inquiry: Select the “Balance Inquiry” option to view your account balance on the screen.
5. Branch:
- Visit: Go to your nearest National Bank branch.
- Inquire: Ask a bank teller to check your account balance for you.
6. Customer Care:
- Call: Contact National Bank’s customer care through their phone number.
- Inquire: Provide your account details and request your balance information.
How to check for Min account statement on National bank of Kenya
National Bank of Kenya offers a few ways to check your mini statement:
1. NatMobile USSD:
- Dial: *625# from your registered mobile phone.
- Enter PIN: Input your 4-digit mobile banking PIN.
- Select “My Account”: Choose this option from the menu.
- Mini Statement: Select the option to view your mini statement, which usually shows the last 5-10 transactions.
2. NatMobile App:
- Log in: Open the NatMobile app and log into your account.
- Account History: Navigate to the “Account History” or “Transactions” section within the app.
- View Mini Statement: You should be able to view recent transactions, typically the last 5-10.
FAQ
Q; to Transfer Money:
- Dial: *625#
- Enter PIN: Input your 4-digit mobile banking PIN.
- Select Option: Choose “Funds Transfer.”
- Choose Transfer Type: Select between:
- NBK to NBK Account
- PesaLink (to other banks)
- Enter Details:
- Recipient’s account number or phone number (for PesaLink)
- Amount to transfer
- Reference (optional)
- Confirm: Verify the details and confirm the transaction.
How to Buy Airtime:
- Dial: *625#
- Enter PIN: Input your 4-digit mobile banking PIN.
- Select Option: Choose “Airtime Purchase.”
- Choose Number: Select your own number or enter another number.
- Enter Amount: Input the desired airtime amount.
- Confirm: Review the details and confirm the purchase.
How to Check Account Balance:
- Dial: *625#
- Enter PIN: Input your 4-digit mobile banking PIN.
- Select Option: Choose “Balances.”
- View Balance: Your account balance will be displayed.
Cost of Transactions:
- Transfer Fees: NBK to NBK transfers are usually free, while PesaLink transfers may incur a small fee.
- Airtime Purchase: Typically no additional fee, but the cost of the airtime will be deducted from your account.
- Balance Inquiry: Usually free.
- Other Transactions: Fees may vary for other services like bill payments or mini statement requests.