As technology keeps transforming how we handle our finances and manage our accounts, First Bank is stepping up by providing its customers with easy and secure online banking services, along with a mobile app that’s super user-friendly.
The online banking and mobile app is designed to enable customers transfer funds, Paybills, check account balance and buy airtime right from your mobile app and online banking without visiting the banking hall.
The process is seamless, fast and secure which enable transaction any where on -the- go. It also enable account holders easily request for debit card on the FirstMobile app right from your phone.
The bank understand customers are concerned about security, which is why they have teams and technology dedicated to digital security and fraud prevention which enable customers Send money to any bank account on the go without fear of been hack by fraudsters.
Benefits of First bank Mobile app and online banking
1. Account overview
2.Funds transfer
3.Bill payments
4.Card management
5.Book your favourite events
6. Check your latest account balance and search and tag recent transactions by date, amount.
7. Airtime Recharge
8. Cable TV Payment
9. Loan application.
How to Register And Activate First Bank Mobile App
To register and activate the First Bank Mobile App, you can follow these steps:
1. Download the First Bank Mobile App from your device’s app store (Google Play Store for Android or App Store for iOS).
2. Open the app on your device.
3. Click on Register or Sign Up to create a new account.
4. Read and accept the terms and conditions for using the app.
5. Enter your First Bank account number in the provided field,your MasterCard or Verve Card
6. Verify your account by providing the One-Time Password (OTP) sent to your registered mobile number or email address.
7. Set up a secure PIN or password for the app. This PIN or password will be used to log in to the mobile app in the future.
8. Complete any additional security steps or verification methods required by the app.
9. Set up any additional services or preferences you may want, such as enabling fingerprint or facial recognition for login, if available.
10. Once the registration process is complete, you will be logged in to the First Bank Mobile app, and you can start accessing and managing your account.
Note: Make sure to have your First Bank account number, registered mobile number, and email address handy during the registration process. If you encounter any difficulties, you can contact First Bank customer service for assistance.
Read: How to register for Wema bank online banking and mobile app
How to register for First bank internet/ online banking
To register for First Bank Internet or Online Banking, follow these steps:
Self-Registration (For Retail Customers):
- Go to the First Bank Internet Banking page and click on “Self-Registration.”
- Enter your debit card information, including the card number, PIN, and expiry date.
- Set up a username and password for your online banking account
- Choose between a physical Secure Key or a Digital Secure Key for added security.
- Follow the prompts to finalize your registration.
For Corporate Customers:
- Visit a First Bank branch to register for FirstOnline. You may need to provide corporate account details and identification.
Once registered, you can log in to First Bank Internet Banking to manage your accounts, transfer funds, and more
Read: How to register for Standard Bank of South Africa online banking and Mobile App
.How to reset your First bank mobile app and online banking
To reset your First Bank Mobile App and Internet Banking credentials, follow these steps:
Resetting Mobile App Password:
- Launch the First Bank Mobile App on your device.
- Tap on the “Forgot Password” option on the login page.
- Enter your registered phone number or email address.
- A code will be sent to your registered mobile number or email.
- Input the verification code in the app.
- Set a strong and unique password, then confirm it.
Resetting Internet Banking Password:
- Go to the First Bank Internet Banking page and click on “Forgot Password.”
- Enter your account number or username.
- Follow the prompts to verify your identity using an OTP sent to your registered mobile number or email.
- Create a new password and confirm it.
If you encounter any issues, you can contact First Bank customer support or visit a branch for assistance.
Read: How to enroll for Capitec Bank Internet /Online banking
How to transfer money from First bank internet banking and mobile app
To transfer money from your First Bank account using Internet Banking or the Mobile App, follow these steps:
Using Internet Banking:
- Log In First Bank Internet Banking with your credentials.
- Select “Transfer Funds” or “Payments” from the menu.
- Provide the recipient’s account number and select their bank.
- Input the amount you wish to transfer.
- Review the details and confirm the transfer.
Read: How to register for Standard Chartered Bank Online Banking and Mobile app
Using the Mobile App:
- Open the FirstMobile App and sign in.
- Tap “Transfer Money” from the menu.
- Select the account to transfer from.
- Provide the recipient’s account number, bank, and amount.
- Enter your PIN or use biometric authentication to complete the transfer.
Both methods are secure and convenient for transferring funds.
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