How to block Access bank and Uba Atm card when account is compromise

Last Updated on February 6, 2025 by admin

Here is the details on how to block or Deactivate your access bank and UBA account and ATM card.We have explained all in this guide the details of mobile banking.

The Digital transactions, are making financial inclusion easier to achieve as banking sectors are coming up with new ways to provide products and services to it’s customers using Ussd code, mobile and internet banking.

Bank depositors are search for easy ways to protect and secure their account, many are searching for how they can block their account transaction whenever their bank account is compromise

Most of the victims miss out on these important steps on how they can block their ATM card or account from the comfort of their home

You can also read: How to secure and protect your bank accounts from hackers and fraudsters

This post is designed for UBA and access bank depositor searching for how to BLOCK CARD and FREEZE ACCOUNT safeguard the investments and savings of customers.

This self-service enables customers to deactivate their accounts using any alternative phone number, giving account holders full autonomy to safeguard their funds before official reports are directed to the Bank.

Though, if you want to avoid fraud on your bank account don’t give out your Internet Banking login, card details, PIN and codes or token device to any person either on phone call or email.

How to block Access Bank account/ATM card

Access Bank has remained committed to educating its customers, informing and protecting them from fraudsters. The Bank has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them.

Always ignore any message demanding personal or bank details. Access Bank will never ask for your BVN, full card PAN, PIN, mobile app activation code, OTP or password as it is readily available to the Bank via its database

Read: How to check Access Bank account balance and Statement of account

To block your Access Bank account or ATM card, you have a couple of options:

Blocking Your Access Bank Account:

From your registered phone number, dial *901*911#.
Choose the “Self” option from the menu.
Input the phone number linked to your Access Bank account.
Choose the Access Bank account you want to block.
Authenticate the transaction by entering your 4-digit USSD PIN.

Blocking Your Access Bank ATM Card:

From your registered phone number, dial *901*11#.
Follow the prompts to select the option for blocking your ATM card.
Provide the necessary card details as prompted.
Authenticate the request by entering your 4-digit USSD PIN.

Alternatively, you can contact Access Bank’s customer service at 01-2702005 or visit the nearest branch for assistance.

How to block UBA ATM card and Freeze Account

United bank of Africa has introduce banking at finger tip which enable depositors carry out financial transaction from their comfort zone without visiting the banking hall. this include money transfer, check account balance, get mini account statement, buy airtime and pay for bills with out stress.

To block your UBA ATM card and freeze your account, you have several options:

Blocking Your UBA ATM Card:

Using the USSD Code: Dial *919*10# from your registered phone number. Follow the prompts to block your card
Using the UBA Mobile App: Open the UBA Mobile App, log in, navigate to the “Self-Service” option, and select “Block Card.”
Using Leo (UBA Chatbot): Send “BLOCK CARD” to Leo on Facebook or WhatsApp. Follow the prompts to block your card.

Freezing Your UBA Account:

Using the USSD Code: Dial *919*9# from another phone. Follow the prompts to freeze your account
Using Leo (UBA Chatbot): Send “FREEZE ACCOUNT” to Leo on Facebook, WhatsApp, or Instagram. Follow the prompts to freeze your account

Contacting UBA Customer Care:

Phone: Call UBA’s 24/7 customer care helpline at +234 700 2255 822.
Email: Send an email to cfc@ubagroup.com with your account details for swift action

Read: UBA ussd code: How to register, Transfer money & buy Airtime and book for flight

FAQS

Q: How do I block my Access Bank ATM card if it’s lost or stolen?
- A: You can block your card through the following methods:
  - AccessMore App: Log in and look for the “Block Card” or “Card Management” option.
  - USSD Code: Dial *901*911# from any phone.
  - Internet Banking: Log in and find the “Card Services” section.
  - Contact Customer Service: Call Access Bank customer service or visit a branch.
Q: Can I temporarily freeze my Access Bank ATM card?
- A: Yes, you can usually temporarily freeze your card through the AccessMore app or Internet Banking. This allows you to unfreeze it later if you find it.
Q: What happens if I find my Access Bank ATM card after blocking it?
- A: If you temporarily froze the card, you can unfreeze it. If you permanently blocked it, you’ll need to request a new card.

Q: How do I block my Access Bank account if I suspect fraud?
- A: You can block your account by:
  - USSD Code: Dial *901*911# from any phone.
  - Contact Customer Service: Call Access Bank customer service immediately.
Q: How do I deactivate my Access Bank account completely?
- A: You’ll need to visit an Access Bank branch with the required documents to formally close your account.

UBA

ATM Card

Q: How do I block my UBA ATM card if it’s lost or stolen?
- A: You can block your UBA ATM card through these methods:
  - UBA Mobile App: Log in and look for the “Block Card” or “Card Services” option.
  - USSD Code: Dial *919*10# from any phone.
  - Internet Banking: Log in and find the “Card Services” section.
  - Contact Customer Service: Call UBA customer service or visit a branch.
Q: Can I temporarily freeze my UBA ATM card?
- A: Yes, you can usually temporarily freeze your card through the UBA mobile app or Internet Banking.
Q: What happens if I find my UBA ATM card after blocking it?
- A: If you temporarily froze the card, you can unfreeze it. If you permanently blocked it, you’ll need to request a new card.

Account

Q: How do I block my UBA account if I suspect fraud?
- A: Contact UBA customer service immediately.
Q: How do I deactivate my UBA account completely?
- A: You’ll need to visit a UBA branch with the necessary documents to formally close your account.

General Information

Q: What information will I need to provide to block my card or account?
- A: You’ll likely need to provide information to verify your identity, such as your account number, phone number, date of birth, and possibly your BVN.
Q: Is there a charge for blocking my card or account?
- A: There is usually no charge for blocking your card or account, but there might be a fee for replacing a lost or stolen card.
Q: How soon will my card or account be blocked?
- A: Blocking is usually immediate, especially if done through the app, USSD, or internet banking.
Q: What should I do if I suspect unauthorized activity on my account?
- A: Contact your bank’s customer service immediately.