How to enroll for Capitec Bank Internet /Online banking

Last Updated on September 26, 2024 by admin

Are you looking for easy banking that enables you to manage your basic banking activities via a laptop or Internet-ready mobile device?

Capitec bank Internet banking which is also known as online banking allows you access your accounts as often as needed without visiting the banking premises.You can easily transfer cash, pay bills, check your account balance and many more financial services from your comfort zone at any location provided you can access the internet.

Online banking services provide access to downloadable reports that can help you reconcile your financial statements. This kind of financial service offers you the freedom to schedule payments ahead of time. Rent, salaries and other fixed payments through your online banking account.

You can Access your main Capitec bank savings account, savings plans, access facility, credit card or Live Better savings when it suits you via internet banking.

For the purpose of this article you understand how to enroll or register for Capitec bank mobile app and internet banking which is also known as online banking. You will also understand the important of Capitec bank internet banking

Also read: Capitec Bank Cellphone Banking | Mobile Banking: How to buy airtime,transfer money,account balances and pay bills on cellphone

Features:

1. View account balances and transaction history
2. Transfer funds between own accounts or to third-party accounts
3. Pay bills and schedule future payments
4. Buy airtime, data, and electricity
5. Manage debit orders and stop payments
6. View and download statements
7. Open and manage additional accounts (e.g., savings, credit)
8. Apply for loans and credit
9. Manage card settings (e.g., limit, PIN)
10. Secure messaging with the bank
11. Budgeting and financial management tools
12. Mobile payment solutions (e.g., Zapper, Masterpass)
13. International payments and transfers
14. Real-time transaction updates
15. Customizable account notifications

Benefits:

1. Access your account anywhere, anytime
2.  Quickly manage multiple tasks online
3.  Advanced encryption and secure login
4. Reduced banking fees
5. Easy account management
6. Real-time transaction monitoring
7. Streamlined bill payments
8. Increased financial control
9. Accessibility: Compatible with multiple devices (desktop, tablet, mobile)
10. Environmentally friendly (reduced paper statements)
11. 24/7 Support

How to register or activate Capitec bank Internet banking

1. Download and install the Capitec Bank app from the Google Play Store (Android) or Apple App Store (iOS).
2. Open the app and select “Register.”
3. Enter your ID number or passport number.
4. Create a username and password.
5. Confirm your contact details.
6. Set up your security questions and answers.
7. Accept the terms and conditions.

1. Go to the Capitec Bank website 
2. Click on “Internet Banking” and then “Register.”
3. Enter your ID number or passport number.
4. Fill in the required information, including your name, surname, and contact details.
5. Create a username and password.
6. Set up your security questions and answers.
7. Accept the terms and conditions.

Also READ: First National Bank [South Africa]Cellphone Banking: How to buy airtime, transfer money, check account balance with ussd code

How do I enable Internet banking without capitec app?

Using a Computer:

1. Go to the Capitec Bank website 
2. Click on “Internet Banking” at the top right corner.
3. Select “Register” and follow the prompts.
4. Fill in your account details and personal information.
5. Create a username and password.
6. Verify your account through the OTP (One-Time Pin) sent to your registered mobile number.

Using a Mobile Browser:

1. Open your mobile browser and navigate to
2. Click on “Internet Banking” at the top right corner.
3. Select “Register” and follow the prompts.
4. Fill in your account details and personal information.
5. Create a username and password.
6. Verify your account through the OTP sent to your registered mobile number.

Alternative Method:

1. Visit a Capitec Bank branch near you.
2. Speak to a consultant about registering for internet banking.
3. Provide your account details and identification.
4. The consultant will assist with the registration process.

How do i activate or register for Capitec Bank Mobile app

Requirements:

1. You need to be a Capitec Bank client with an active account.
2. Your mobile device must have internet access.
3. You need your Capitec Bank account details and debit card information.

Registration Steps:

Method 1: Register using the Mobile App

1. Download the Capitec Bank Mobile app from the Google Play Store (Android) or Apple App Store (iOS).
2. Open the app and select “Register”.
3. Enter your account number or debit card number.
4. Create a username and password.
5. Enter your ID number or passport number (for non-South African citizens).
6. Enter the one-time password (OTP) sent to your registered phone number or email.
7. Set up your security questions and answers.

Also READ: African Bank :How to use African bank Internet Banking,Cellphone Banking and banking app service

How to reset or change Capitec Bank internet banking and mobile app

1. Go to the Capitec Bank website and click on “Internet Banking”.
2. Click on “Forgot Password” and enter your username and ID number.
3. Follow the prompts to reset your password.
4. You will receive an OTP (One-Time Pin) via SMS or email to verify your identity.
5. Enter the OTP and create a new password.

1. Log in to your Capitec Bank internet banking account.
2. Click on “Settings” or “My Profile” (depending on the device).
3. Select “Change Password”.
4. Enter your current password and create a new one.
5. Confirm your new password.

1. Uninstall and reinstall the Capitec Bank mobile app.
2. Open the app and select “Register” or “Forgot Password”.
3. Follow the prompts to reset your password.

• Call: 0860 10 20 43 (South Africa)
• Email: clientcare@capitecbank.co.za
• Visit: Your nearest Capitec Bank branch

How to send cash using capitec bank mobile app

1. To send money with capitec bank mobile app, kindly Tap Transact
2. Tap Send cash and enter your Remote PIN
3. Tap the button to send cash
4. Choose “From” account
5. Enter the amount you want to send
6. Create a 4-digit secret code (this will be used to collect the cash)
7. Tap Next
8. Read the terms and conditions, tick the boxes and tap Accept
9. Tap Yes to confirm the transaction
10. You’ll receive an SMS with the reference number – send it to the recipient
11. Send the secret code to the recipient in a separate message

How to send cash using Capitec bank Internet banking

1. To send money with Capitec bank internet banking or online banking , kindly Sign in on Internet banking
2. Go to the payments menu
3. Select Send Cash
4. Click Continue to send cash
5. Select ‘From’ account
6. Enter the amount to be sent
7. Create the 4-digit secret code
8. Click Send the Cash
9. Open the Capitec app and approve the authorisation message

How to view your send cash history on Capitec bank using Internet banking

1. Sign in on Internet banking.
2. Go to the payments menu.
3. Select Send Cash.
4. Click View my Send Cash history.

How to update capitec bank secret code for unredeemed vouchers

1. To update capitec bank secret code just Sign in on Internet banking
2. Go to the payments menu
3. Select Send Cash
4. Click View my Send Cash history
5. Select the unredeemed voucher
6. Click Update secret code
7. Enter a new 4-digit secret code
8. Click Continue to Update secret code
9. Open the Capitec Bank app and approve the authorisation message

How to send cash on capitec bank using USSD

1. To send cash or money from Capitec bank using ussd code just Dial *120*3279# and reply 9
2. Accept the terms and conditions
3. Reply 1
4. Choose “From” account
5. Enter the amount you want to send
6. Create a 4-digit secret code
7. his will be used to collect the cash)
8. Enter your Mobile Banking PIN

Frequently Asked Questions

Account Opening and Management:

• Q: How do I open a Capitec Bank account?

  • You can open an account by visiting a branch with your South African ID or applying online through the Capitec website.

• Q: What are the different types of accounts offered by Capitec?

  • Capitec offers a Global One account (for everyday banking), savings accounts, and business accounts.

• Q: How do I check my account balance?

  • You can check your balance using the Capitec app, online banking, USSD code (*120*3279#), or by visiting an ATM.

• Q:How do I change my personal details on my account?

  • You can update your personal details through the Capitec app or by visiting a branch.

Internet and Mobile Banking:

• Q: How do I register for internet banking?

  • You can register through the Capitec app or online on the Capitec website.

• Q; How do I reset my Remote PIN for the app?

  • You can reset your Remote PIN within the app itself.

• Q: What if I forgot my internet banking password?

  • You’ll need to visit a Capitec branch to reset your password.

• Q: Is the Capitec app secure?

  • Yes, the app is designed with security features like biometric login and is linked to your cellphone for added security.

Cards and Payments:

• Q: How do I order a new card?

  • You can order a new card through the app, online banking, or by visiting a branch.

• Q: How do I report a lost or stolen card?

  • Immediately call Capitec’s 24-hour lost card line or block your card in the app or online banking.

• Q:Can I use my Capitec card overseas?

  • Yes, you can use your Capitec card overseas for purchases and ATM withdrawals.

• Q: How do I activate the tap-to-pay function?

  • You can activate tap-to-pay within the Capitec app.

Loans and Credit:

• Q: How do I apply for a loan?

  • You can get a personalized loan quote online or through the app, then complete the application process with a Capitec consultant.

• Q: What is the interest rate for loans?

  • Interest rates vary depending on the type of loan and your credit profile.

• Q: How do I check my loan balance?

  • You can check your loan balance in the app, online banking, or by calling Capitec’s client care center.

General:

• Q: Where can I find Capitec branches and ATMs?

  • You can find a list of branches and ATMs on the Capitec website or within the app.

• Q; How do I contact Capitec customer service?

  • You can call their client care center, send an email, or visit a branch for assistance.

Source : Capitec bank