Bank of New Zealand: How to transfer Money and make payment for bills using Mobile phone and internet banking

Last updated on March 24th, 2025 at 12:31 pm

Bank of New Zealand (BNZ) Internet and Mobile Banking is designed to facilitate the means of doing business in New Zeland.This enable customers to Open and close accounts,Pay bills ,transfer money to friends and family members from any where from their comfort zone without visiting the banking hall.

Bank of New Zealand internet banking is seamless, fast, reliable, secure and convenient when it come to making multiple payments for bills, such as electricity or rates,Data and internet also most convenient option for moving money between your own accounts, including to your credit card.

When you use Internet Banking for Business,it’s very convenient for making payroll payments or for your monthly accounts. You can also combine transactions into a ‘batch’

You can also read:Heartland Savings Bank:How to pay for bills, transfer Money and check statement of account

Sequel to our topic today, i am going to walk you through on how to transfer money and pay bills from your Bank of New Zealand (BNZ) account using internet banking and Telephone Banking without visiting the banking hall.

How to transfer money from Bank of New Zealand (BNZ)using Telephone Banking

To transfer money using BNZ Telephone Banking, follow these steps:

1. Dial 0800 24 00 00 (within New Zealand) or +64 4 931 8209 (from overseas).
2. Enter your 9-digit customer access number (found on the back of your BNZ card) and your 5-digit Telephone Banking PIN. Alternatively, you can use voice identification if it’s set up.
3.  Once logged in, choose the option to transfer funds from the menu.
4.  Select the account you want to transfer money from and the account or payee you want to transfer money to.
5.  Input the amount you wish to transfer.
6.  Follow the prompts to confirm the transaction.

If you need to set up a new payee, you may need to contact BNZ directly. Let me know if you’d like more details!

How to pay for bills using Mobile Phone from bank of New Zealand

To pay bills using your mobile phone with the Bank of New Zealand (BNZ), you can use the BNZ Mobile App or their Mobile Banking Services. Here’s how:

Using the BNZ Mobile App:

1.  Open the BNZ app and log in with your credentials.
2.  Tap the menu icon (three horizontal lines) and select “Make a Payment.”
3.  Select the account you want to pay from.
4.  Choose a saved payee or add a new one by entering their account details.
5. Input the payment amount, date, and frequency (e.g., one-off or recurring).
6. Review the details and confirm the transaction.

Using BNZ Mobile Banking Codes:

1. Dial *31# on your registered mobile phone.
2. Select the bill payment option and provide the required details, such as the biller’s account number and payment amount.
3. Complete the process by following the prompts.

Both methods are secure and convenient for managing your bills on the go.

How to make BNZ credit card payment

To make a BNZ credit card payment, you have several convenient options:

1. Online Banking:
   • Log in to BNZ Internet Banking or the BNZ Mobile App.
   • Transfer funds from your BNZ account to your credit card account.
   • You can also set up an automatic payment to ensure timely payments.
2. Direct Debit:
   • Set up a direct debit to pay the full balance, minimum payment, or a specific amount each month. You can arrange this by filling out a direct debit form and submitting it to BNZ.
3. From Another Bank:
   • If you’re using another bank, set up a bill payment to the BNZ Credit Card account. Use the following details:
     • Account Name: BNZ Credit Card
     • Account Number: 02-0987-0001203-002
     • Include your credit card number in the payment reference fields.
4. In-Person:
   • Visit a BNZ branch or use a BNZ Smart ATM to make a payment. Smart ATMs accept cash payments directly to your credit card account.
5. Automatic Payments:
   • Set up an automatic payment to regularly pay off your credit card balance. Ensure the payment covers at least the minimum amount due to avoid late fees.

Bank of New Zealand Credit card enquiries

For credit card enquiries with the Bank of New Zealand (BNZ), you can explore the following options:

1. Contact BNZ Support:
   • Call 0800 275 269 (within New Zealand) or +64 4 931 8209 (from overseas) for urgent assistance.
   • For lost or stolen cards, call 0800 735 901 or +64 4 473 5901 if you’re overseas
2. Online Help:Visit the BNZ Credit Card Support page for information on managing your card, understanding fees, and more.

   You can also explore BNZ’s credit card options to compare cards or apply for one.

3. Message BNZ:
   • Use the BNZ Internet Banking platform or the BNZ Mobile App to send a secure message for enquiries.

How to check Bank of New Zealand  Account Balance

To check your Bank of New Zealand (BNZ) account balance, you have several options:

1. BNZ Mobile App:
   • Log in to the BNZ Mobile App using your credentials.
   • Your account balances will be displayed on the home screen.
2. Internet Banking:
   • Log in to BNZ Internet Banking with your customer access number and password.
   • Your account balances will be visible on the dashboard.
3. Telephone Banking:
   • Call BNZ Telephone Banking at 0800 24 00 00 (within New Zealand) or +64 4 931 8209 (from overseas).
   • Follow the prompts to check your account balance.
4. ATM:
   • Visit any BNZ ATM and insert your card.
   • Select the “Check Balance” option to view your account balance.
5. In-Person:
   • Visit a BNZ branch and request your account balance from a teller.

Transferring money between your Bank of New Zealand accounts

To transfer money between your Bank of New Zealand (BNZ) accounts, follow these straightforward steps:

Using the BNZ Mobile App:

1. Open the BNZ app and sign in with your credentials.
2. Tap “Transfer/Pay” or “Move Money” from the menu.
3.  Choose the account you want to transfer money from and the account you want to transfer money to.
4.  Specify the amount you wish to transfer.
5. Review the details and confirm the transaction.

Using BNZ Internet Banking:

1. Go to BNZ Internet Banking and log in.
2.  Click on “Transfer Money” or a similar option from the dashboard.
3. Select the source and destination accounts for the transfer.
4. Specify the transfer amount and any additional reference details.
5. Verify the information and complete the transaction.

Via Telephone Banking:

1. Dial 0800 24 00 00 within New Zealand or +64 4 931 8209 from overseas.
2.  Use your customer access number and PIN or voice identification.
3. Follow the prompts to transfer money between your accounts.

Also read:HSBC New Zealand:How to pay for bills and transfer Money within NZ and Overseas

How to make payment/transfer money to thirdparty/friends and family or business partner on BNZ

To make payments or transfer money to third parties, friends, family, or business partners using Bank of New Zealand (BNZ), here are the steps:

Using BNZ Internet Banking:

1.  Access BNZ Internet Banking and log in with your credentials.
2.  Select “Make a Payment” or “Transfer Money” from the dashboard.
3.  If the recipient is not already saved, add their bank account details as a new payee.
4. Specify the amount, payment date, and any reference details (e.g., invoice number or reason for payment).
5. Review the details and confirm the transaction.

Using the BNZ Mobile App:

1. Open the BNZ Mobile App and sign in.
2. Tap “Pay or Transfer” from the menu.
3. Select an existing payee or add a new one by entering their account details.
4. Specify the amount and any additional references.
5.  Review and confirm the transaction.

Via Telephone Banking:

1. Dial 0800 24 00 00 (within New Zealand) or +64 4 931 8209 (from overseas).
2. Use your customer access number and PIN or voice identification.
3. Follow the prompts to transfer money to the recipient.

How to make international payment from Bank of New Zealand account

To make an international payment from your Bank of New Zealand (BNZ) account, follow these steps:

Using BNZ Internet Banking:

1.  Access BNZ Internet Banking and sign in with your credentials.
2. Select “International” from the menu.
3.  If the payee is not already saved, add their full name, physical address, account number, and bank details (e.g., SWIFT code or national clearing code).
4.  Specify the amount, currency, and reason for the payment. You can choose to send a foreign amount or an NZD equivalent.
5. Decide whether to cover correspondent fees to ensure the full amount reaches the payee.
6. Review the details, confirm the transaction, and submit.

Using BNZ Mobile App:

1.  Open the BNZ Mobile App and sign in.
2. Select International Payments section.
3.  Enter the recipient’s information, including their bank details.
4.  Specify the amount and currency.
5. Review and confirm the payment.

Please note:You can make international payments (telegraphic transfers) in Internet Banking between 7am–7pm NZT on business days (Monday to Friday, excluding New Zealand public holidays).