Last Updated on May 29, 2024 by admin
Established in 1869, SBS Bank New Zealand has been a trusted financial institution for over a century, offering a range of banking services tailored to meet the evolving needs of its customers.
In today’s digital age, SBS Bank provides convenient online banking solutions that allow customers to manage their finances with ease and efficiency. The SBS Bank operates nationwide in New Zealand providing banking, insurance, financial and property management services.
As a high profile bank with assets totaling over$2.54 billion the SBS Bank has quite a large customer base to attend to. In a bid to make their banking services easy, fast and convenient SBS Bank has rolled out an amazing and reliable means for customers to pay bills, transfer money and check statement of account using internet banking and mobile app.
This article serves as a comprehensive guide on how to register for online banking, pay bills, transfer money, and check statements of account through SBS Bank’s secure online platform.
You can also read: Bank of New Zealand: How to transfer Money and make payment for bills using Mobile phone and internet banking
important of SBS Bank New Zealand internet banking
SBS Bank New Zealand’s internet banking offers several important benefits to its customers:
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Convenience:
- 24/7 access: Manage your finances anytime, anywhere, without visiting a branch or relying on opening hours.
- Easy transactions: Pay bills, transfer funds, check balances, and manage your accounts conveniently online.
- Time-saving: Avoid queues and paperwork associated with traditional banking methods.
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Control and visibility:
- Account overview: Get a clear picture of your financial situation with real-time access to balances, transaction history, and statements.
- Budgeting tools: Track your spending, set financial goals, and manage your budget effectively.
- Alerts and notifications: Stay informed about your account activity and potential fraud with personalized alerts.
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Security:
- Two-factor authentication: Add an extra layer of security to protect your account from unauthorized access.
- Encryption: Secure communication channels protect your personal and financial information from cyber threats.
- Fraud monitoring: SBS Bank employs advanced security measures to detect and prevent fraudulent activity.
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Additional features:
- Bill payments: Schedule and manage bill payments effortlessly.
- International transfers: Send and receive money overseas conveniently.
- Card management: Activate, block, or manage your SBS Bank cards online.
- Loan and investment management: Track your loans, investments, and apply for new financial products.
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Environmental benefits:
- Reduced paper usage: By opting for online statements and transactions, you contribute to a greener environment.
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Accessibility:
- Convenient for everyone: Internet banking caters to a wide range of users, including those with limited mobility or living in remote areas.
Overall, SBS Bank New Zealand’s internet banking empowers customers with greater control, convenience, and security over their finances, making it an essential tool in today’s digital age.
HOW TO REGISTER FOR SBS Bank NEW ZEALAND ONLINE BANKING ACCOUNT
To register for online banking with SBS Bank, follow these steps:
1. Visit the SBS Bank New Zealand website at www.sbsbank.co.nz.
2. Click on the Login button, located at the top right corner of the homepage.
3. On the login page, click on the Register button, which is next to the login button.
4. You will be directed to the registration page. Here, you need to provide your personal information, including your full name, date of birth, email address, and contact number.
5. Create a username and password for your online banking account. Make sure to choose a strong password that is not easily guessed by others.
6. Read and accept the terms and conditions of SBS Bank’s online banking services.
7. Review the information you provided and make sure everything is correct. If any changes need to be made, you can go back and edit the information.
8. Once you are satisfied, click on the Submit or Register button to complete the registration process.
9. SBS Bank will verify your information and send you an email confirmation with further instructions on how to access your online banking account.
10. Follow the instructions in the email to activate your online banking account and start using the services provided by SBS Bank.
Remember to keep your username and password confidential to ensure the security of your online banking account. If you encounter any issues during the registration process, you can contact SBS Bank’s customer service for assistance.
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You can also read:Heartland Savings Bank:How to pay for bills, transfer Money and check statement of account
How to pay bills from SBS Bank New Zealand
2. Mobile Banking App:
- Log in: Open the SBS Bank mobile app and log in.
- Payments: Navigate to the “Payments” section.
- Make a Payment: Follow the instructions to add a new payee (if needed) and enter the payment details.
3. Automatic Payments:
- Set up automatic payments: For recurring bills, you can set up automatic payments through internet banking or by visiting a branch. This ensures your bills are paid on time without manual intervention.
4. In-Branch or Phone Banking:
- Visit a branch: You can pay bills at any SBS Bank branch by speaking to a teller.
- Call phone banking: You can also call SBS Bank phone banking for assistance with bill payments
How to transfer money from SBS Account
To transfer money from your SBS Bank account, you need to use one of their banking channels:
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Internet Banking:
- Log in to your SBS Bank internet banking account.
- Go to the “Move Money” tab.
- Choose the appropriate option (Transfer, Payment, or IRD payment).
- Select the account you want to transfer funds from.
- Enter the recipient’s details (if it’s a new payee) or select an existing payee.
- Enter the amount and any reference information.
- Confirm the transaction.
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Mobile Banking App:
- Open the SBS Bank mobile app and log in.
- Navigate to the “Payments” section.
- Follow the instructions to add a new payee (if needed) or select an existing one.
- Enter the payment details and confirm the transaction.
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Phone Banking:
- Call SBS Bank phone banking on 0800 727 2265.
- Follow the prompts to transfer funds between your accounts or to another person’s account.
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Branch Banking:
- Visit your nearest SBS Bank branch.
- Speak to a teller to request a funds transfer.
Remember to have the following information ready when transferring money:
- Your SBS Bank account details.
- The recipient’s account details (name, account number, and bank/branch code).
- The amount you want to transfer.
- Any reference information for the payment (optional)
How to Check SBS Account statement
To check your SBS Bank account statement, you can use the following methods:
- Online Banking (Internet Banking):
- Log in: Go to the SBS Bank website and log into your internet banking account using your username and password.
- Select Account: Choose the account for which you want to view the statement.
- Statements Section: Look for the “Statements” or “eStatements” section within your account.
- Choose Period: Select the date range for the statement you wish to view.
- View or Download: You can usually view the statement online as a PDF or download it to your device.
- SBS Mobile Banking App:
- Log In: Open the SBS Bank mobile app and log in using your credentials.
- Account Overview: Navigate to the account you want to view the statement for.
- Statements: Look for the “Statements” section.
- Select Statement: Choose the statement you want to view and it will be displayed within the app.
- Digital Inbox (if you’ve opted for paperless statements):
- Access your SBS Bank internet banking or mobile app.
- Inbox/Documents: Look for the “Your Inbox” or “Digital Inbox” section.
- View Statement: Find the statement you want and open it to view.
- In-Branch or By Post:
- Visit a Branch: You can request a printed statement at your nearest SBS Bank branch.
- Request by Post: Contact SBS Bank customer service to request a statement to be sent by mail.
How to Check SBS Account
There are several convenient ways to check your SBS Bank account balance:
- Online Banking (Internet Banking):
- Log in: Go to the SBS Bank website and log into your internet banking account using your username and password.
- Dashboard: Your account balance should be displayed prominently on your account dashboard or overview page after you log in.
- SBS Mobile Banking App:
- Log In: Open the SBS Bank mobile app and log in using your credentials.
- Dashboard: Your account balances are usually displayed on the home screen or dashboard upon logging in.
- Balance Peek (Mobile App):
- Enable: In the app settings, enable the “Balance Peek” feature.
- View: Without logging in, you can quickly see your balance by swiping down on the login screen.
- Phone Banking:
- Call: Dial 0800 727 2265 and follow the automated prompts to check your balance.
- Speak to an agent: If you prefer, you can speak to a customer service representative who can help you check your balance.
- ATM:
- Visit: Go to any SBS Bank ATM.
- Insert card and PIN: Insert your card and enter your PIN.
- Balance Inquiry: Select the “Balance Inquiry” option to view your balance on the screen.
- Branch:
- Visit: Visit your nearest SBS Bank branch.
- Speak to a teller: Ask a teller to check your balance for you
How to register for SBS Bank New Zealand mobile banking
To register for SBS Bank New Zealand mobile banking, you need to have an existing SBS Bank internet banking account. If you already have one, you can follow these steps:
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Download the App:
- Download the SBS Mobile app from the App Store (iOS) or Google Play (Android).
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Open the App and Select “Register”:
- Once downloaded, open the app and select the “Register” option.
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Enter your Internet Banking Details:
- You’ll need to enter your member number (which is the same as your internet banking user ID) and your internet banking password.
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Accept Terms and Conditions:
- Read through the terms and conditions carefully and accept them to proceed.
If you don’t have an internet banking account yet, you’ll need to register for one first:
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Visit the SBS Bank Website:
- Go to the SBS Bank website:
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Enter Your Details:
- Provide your personal information and SBS account details.
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Create Login Credentials:
- Choose a secure username and password.
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Verify Your Identity:
- SBS Bank will verify your identity through a phone call or branch visit.
Once you have your internet banking account set up, you can follow the steps above to register for mobile banking.
Frequently Asked Questions about SBS Bank New Zealand:
General:
- Q: What is SBS Bank?
- A: SBS Bank is a New Zealand-owned bank with a mutual structure, meaning it is owned by its members (customers).
- Q: Where is SBS Bank located?
- A: SBS Bank has branches throughout New Zealand, with its head office in Invercargill.
- Q: How can I contact SBS Bank customer service?
- A: You can call 0800 727 2265 or visit a branch.
Internet Banking:
- Q: How do I register for internet banking?
- A: You can register online through the SBS Bank website or by calling customer service.
- Q: Is internet banking secure?
- A: Yes, SBS Bank uses various security measures like encryption and two-factor authentication to protect your information.
- Q: What can I do with internet banking?
- A: You can check your balance, pay bills, transfer funds, manage your cards, apply for loans, and more.
Mobile Banking:
- Q: Is there a mobile banking app?
- A: Yes, SBS Bank has a mobile app available for iOS and Android devices.
- Q: Can I use the app to check my balance and make payments?
- A: Yes, the app allows you to manage your accounts and perform various transactions on your phone.
- Q: Is the mobile app secure?
- A: Yes, the app uses the same security measures as internet banking to protect your information.
Accounts and Services:
- Q: What types of accounts does SBS Bank offer?
- A: SBS Bank offers a range of accounts, including everyday accounts, savings accounts, term deposits, and business accounts.
- Q: How do I open an account?
- A: You can open an account online, by calling customer service, or by visiting a branch.
- Q: What other services does SBS Bank offer?
- A: SBS Bank offers a wide range of financial services, including home loans, personal loans, insurance, and investment products.
Specific Questions:
- Q: Can I use my SBS Bank card overseas?
- A: Yes, you can use your SBS Bank debit or credit card overseas, but you may incur fees.
- Q: How do I report a lost or stolen card?
- A: You can call SBS Bank immediately on 0800 727 2265 to report a lost or stolen card.