HSBC Bank UK: How to transfer money, pay bills and check statement of account

Last Updated on May 29, 2024 by admin

When it comes to managing our finances. HSBC Bank UK stands out as a prominent institution offering a range of convenient options for customers. From facilitating money transfers to providing tools for bill payment and account management,

Whether you need to send money to a friend or make regular international transfers, HSBC Bank UK’s digital banking app puts the power of cross-border transactions at your fingertips..

You can also read:Barclays bank Uk: How to transfer money, pay bills and check statements of account and transactions history

HSBC Bank UK’s services are designed to streamline the banking experience. This article delves into the various features and functionalities offered by HSBC Bank UK, guiding readers on how to transfer money, pay bills, and check statements of account effectively

How to transfer money from HSBC Bank united kingdom

Customers can send up to £25,000 when making online payments and up to £10,000 via the mobile app. For international payments, customers can send £50,000 or currency equivalent in a matter of minutes.

When sending money outside the UK for the first time, you’ll be asked to generate a one-time transaction code on your Digital Secure Key or physical Secure Key to ensure your transaction is safe.

There are several ways to transfer money from your HSBC Bank UK account:

1. Online Banking:

Log in: Access your HSBC online banking account through the website or app.
Pay & Transfer: Navigate to the “Pay & Transfer” section.
Make a payment or transfer: Select this option.
Choose accounts: Select the account you want to transfer money from and the recipient’s account. If you haven’t paid the recipient before, you’ll need to add them as a new payee.
Enter details: Fill in the payment amount, reference (optional), and any other required information.
Confirm: Review the details and confirm the transfer.

2. Mobile Banking App:

Log in: Open the HSBC Mobile Banking app and log in.
Pay & Transfer: Select the “Pay & Transfer” option.
Follow instructions: Choose the accounts, enter the details, and confirm the transfer.

3. In-Branch:

Visit a branch: Go to your local HSBC branch and speak to a customer service representative.
Provide details: Give them the necessary information (recipient’s name, account number, sort code, amount) and they’ll process the transfer for you.

4. Phone Banking:

Call HSBC: Call HSBC customer service and follow the prompts to transfer money.
Provide details: You’ll need to provide your account information, recipient’s details, and the amount to be transferred.

How to transfer for international payments from HSBC

HSBC offers several methods for making international payments:

1. Online Banking:

Log in: Access your HSBC online banking account.
Pay & Transfer: Navigate to the “Pay & Transfer” section.
International Payments: Choose the option for “International Payments” or “Send Money Abroad.”
Recipient Details: Enter the recipient’s name, account number, IBAN (International Bank Account Number), and SWIFT/BIC code.
Payment Details: Enter the amount you want to send, the currency, and any additional details required.
Review and Confirm: Double-check all the information and confirm the payment.
Authorization: You might be asked to authorize the payment using a Secure Key or another authentication method.

2. Mobile Banking App:

Log into your HSBC Mobile app.
Select Pay & Transfer.
Select Send Money Internationally.
Select Country or Territory.
Select the account you want to send from.
Enter the amount you want to send.
Follow the prompt to send money.

3. In-Branch:

Visit a branch: Go to your local HSBC branch and speak to a customer service representative.
Provide Details: They will assist you in filling out the necessary forms and completing the transfer.

Also read:Bank of New Zealand: How to transfer Money and make payment for bills using Mobile phone and internet banking

How to Send money to friends and family from HSBC

If you are sending money to friends or relatives for the first time, request for their sort code and account number, then follow these instructions:

Once logged in, select ‘Move Money’ and choose to send money within the UK.

2. Select the account you would like to pay from, then select payees.

3. Select “Pay someone new” then “using UK bank details” or “using the mobile number (PAYM)”

4. Follow the instructions on the screen to finish the payment.

Send money to third party

Login in, and select “Move Money” and choose the account you’d like to pay from
Select “New payment or transfer,” and then “New payee.”
Select “enter details.
Follow the on-screen instructions to complete the payment.

How to pay bills From HSBC Bank

HSBC Bank offers multiple ways to pay your bills conveniently:

1. Online Banking:

HSBC Bank Customers can also pay for their utility bills using these platforms. A monthly standard instruction can also be set online by the customer for the payment of utility bills.

Login to your HSBC Online Banking using the username and Password
Select My Banking and Click on Pay or Transfer under the Move Money heading
Click on New Payee, select Bill Payment as the Payee Type, click ‘Bill Payee’ from the bill payee list, Input the bill payee reference, transaction amount, and click ‘Continue.’

2. Mobile Banking App:

Log in: Open the HSBC Mobile Banking app.
Pay & Transfer: Select the bill payment option.
Follow instructions: Similar to online banking, choose the payee, enter details, and confirm.

3. Standing Order:

Set up: For recurring bills, set up a standing order to automatically pay the same amount on a regular schedule. You can do this through online banking or by visiting a branch.

4. In-Branch:

Visit a branch: Go to your local HSBC branch and speak to a customer service representative.
Provide details: Give them the bill details, and they will process the payment for you.

5. Phone Banking:

Call HSBC: Call HSBC customer service and follow the prompts for bill payments.
Provide details: You’ll need your account information and the bill details.

Read:HSBC: How to pay for bills and transfer Money within New Zealand and Overseas

How to check Your HSBC account statements

HSBC offers several convenient ways to check your account statements:

1. Using Mobile Banking

1.To use mobile banking, customers should follow these steps:

2.Log on to the HSBC UK Mobile Banking app.

3.Select one of your accounts.

4. Select ‘View statements.’

5.Customers can view their statements, download, print, and share.

2. Using Online Banking

To check account statement using online banking, the following steps are essential:

1 . Log on to Online Banking.

2. Select ‘My banking.’

3. Select ‘Statements’ under the ‘Documents’ section.

4. From there, the customer can view his/her statement, download, and print.

3. In-Branch:

Visit a branch: You can request printed statements at your local HSBC branch.

4. By Post:

Contact HSBC: You can contact HSBC customer service and request that paper statements be mailed to you.

5.Using the ATM

SBC Bank Customers can view their account balance free of charge by using your debit card at the nearest ATM.

1. Insert your debit card in the ATM.

2.Enter your debit card pin and press “enter.”

3. Select the Account Balance Display menu from the drop-down menu that opens up

4. You will see the transaction fee and information message displayed on the screen. Press Continue to show your balance.

5.Do not forget to take back your card after completing your transaction

Frequently Asked Questions about HSBC Bank UK:

Account Management:

Q: How can I check my account balance and transactions?

A: You can check your account balance and transaction history through online banking, the HSBC mobile app, phone banking, or by visiting an HSBC branch.
Q: How do I update my personal details with HSBC?

A: You can update your personal details (address, phone number, etc.) through online banking, the HSBC mobile app, or by visiting a branch.
Q: What types of accounts does HSBC offer?

A: HSBC offers various personal and business accounts, including current accounts, savings accounts, and investment accounts.
Q: How do I switch to paperless statements?

A: You can switch to paperless statements through online banking or by contacting HSBC customer service.

Payments and Transfers:

How to Transfer Money:

Q: What are the different ways to transfer money with HSBC UK? A: You can transfer money online, through the mobile app, via telephone banking, or by visiting a branch.
Q: How do I set up a new payee for online transfers? A: Log in to your online banking account, go to the “Payments & Transfers” section, and follow the instructions to add a new payee.
Q: Is there a fee for transferring money? A: Fees may apply depending on the type of transfer and the recipient’s bank. Check HSBC UK’s tariff guide for details.

Q: How do I make a payment or transfer money?

A: You can make payments and transfers through online banking, the HSBC mobile app, phone banking, or at a branch.
Q: What is Faster Payments?

A: Faster Payments is a UK banking initiative that allows for near-instantaneous money transfers between participating banks.
Q: How do I set up a standing order?

A: You can set up standing orders through online banking or the HSBC mobile app to make regular payments of a fixed amount.
Q: What are the fees for international transfers?

A: The fees for international transfers vary depending on the amount, destination, and payment method. You can check the fees on the HSBC website or through their customer service.

How to Pay Bills:

Q: Can I set up automatic bill payments with HSBC UK?
A: Yes, you can set up direct debits for recurring bills or standing orders for regular payments.
Q: How do I add a new biller for online bill pay?
A: Log in to your online banking, navigate to the “Pay Bills” section, and follow the steps to add a new biller.
Q: What if I need to change or cancel a bill payment?
A: You can usually modify or cancel bill payments online or through the mobile app before the processing cut-off time.

How to Check Your Statement of Account:

Q: How can I access my account statements?
A: You can view, download, or print your statements online, through the mobile app, or receive them by post.
Q: How far back can I view my statements online?
A: HSBC UK typically allows you to view statements online for up to 7 years.
Q: Can I get a statement for a specific period?
A: Yes, you can usually select a date range to generate a statement for a specific period online.

Security:

Q: What is HSBC doing to protect my account from fraud?

A: HSBC employs various security measures, including fraud monitoring, two-factor authentication, and Secure Key technology.
Q: What should I do if I suspect fraudulent activity on my account?

A: Report any suspicious activity immediately to HSBC customer service.
Q: How can I protect myself from scams?

A: Be cautious of unsolicited emails, text messages, or phone calls asking for your personal or financial information. Never share your PIN or online banking password with anyone.

Other Services:

Q: How do I apply for a credit card or loan?

A: You can apply for credit cards and loans online, through the HSBC mobile app, or by visiting a branch.
Q: What are the benefits of HSBC Premier or Advance accounts?

A: Premier and Advance accounts offer additional benefits like travel insurance, preferential interest rates, and dedicated relationship managers.
Q: How can I find my nearest HSBC branch?

A: You can use the HSBC branch locator tool on their website to find the nearest branch.

Conclusion:

By providing an intuitive and secure online banking platform, HSBC have simplified the processes of transferring money, paying bills, and checking account statements.

Empowering you with greater control over your finances, HSBC Bank UK ensures that managing your money has never been easier. So why wait? Join their ever-growing community of satisfied customers and experience the convenience firsthand!