Last Updated on April 2, 2025 by admin
The PalmPay USSD Code offers a convenient and accessible way for users to access financial services on their mobile phones. By leveraging USSD technology, PalmPay provides a seamless platform for users to perform various transactions, from checking account balances to transferring funds and purchasing airtime/data.
This service is particularly beneficial for users in areas with limited network access or for those without smartphones designed to be user-friendly and secure, requiring a PIN for transaction authorization.
PalmPay Limited is a company that’s licensed and regulated by the Central Bank of Nigeria (CBN). Its main office is located in Lagos at 20 Opebi Rd, Nigeria.
PalmPay USSD transactions are designed to be cost-effective, there are minimal fees associated with certain services. These fees vary depending on the type of transaction and are displayed during the transaction process.
Users are encouraged to check the PalmPay app or contact customer support for detailed fee information. Despite these fees, the service remains an affordable option for many users, especially in regions where internet access is unreliable
Read: How to Apply for PalmPay POS Machine
What is Palmpay Digital banking ?
PalmPay is duly licensed under the Central Bank of Nigeria (CBN). It provides mobile money services, including mobile payment services, to both the banked and the unbanked
The mobile app is a prominent fintech platform focused on Africa, offering a wide array of financial services such as money transfers, bill payments, credit services, and savings.
It operates in multiple countries, including Ghana and Tanzania, and is known for its high transaction success rate of 99.9%. With over 30 million app users, PalmPay emphasizes economic empowerment and financial inclusion, making it a significant player in the competitive landscape of mobile payment platforms.
what is palmpay ussd code
The PalmPay USSD code is *861#. It allows you to perform various transactions without needing internet access, such as:
- Sending money
- Buying airtime and data
- Paying bills
- Checking your account balance
- Accessing other PalmPay services
Simply dial *861# on your registered mobile number, and follow the prompts to complete your desired transaction. It’s a fast and convenient way to manage your finances!
what can you do with palmpay ussd code
PalmPay’s USSD code, *861# allows users to perform various financial transactions without needing internet access. Here’s what you can do
- Send money to other PalmPay users or bank accounts.
- Quickly check your PalmPay wallet balance.
- Purchase airtime and data bundles for yourself or others.
- Settle utility bills like electricity, cable TV, and internet subscriptions.
- Register for a PalmPay account directly via USSD.
- Block your account or card in case of theft or unauthorized access.
Read: How to register for Opay mobile app and get account
Advantages of the PalmPay USSD Code?
PalmPay’s USSD code, *861#, offers several advantages for users, particularly those who prefer or need offline financial transactions. Here are some of the key benefits:
1. The PalmPay USSD code works on any mobile phone, including non-smartphones.
- It doesn’t require internet access, making it ideal for users in areas with poor connectivity.
2. Users can perform essential transactions like money transfers, bill payments, and airtime purchases directly from their phones.
How to activate or register for PalmPay USSD code?
To activate or register for PalmPay USSD code (*861#), follow these steps:
- Dial *861# on your mobile phone.
- If you’re new to PalmPay, provide your PalmPay account number and date of birth.
- Set up a secure 4-digit PIN for your transactions.
- Re-enter the PIN to complete the activation process.
Once activated, you can use the USSD code for various transactions, such as money transfers, airtime purchases, bill payments, and more.
How to open a PalmPay account
Opening a PalmPay account is a straightforward process that begins with ensuring you meet the eligibility criteria. You must be a Nigerian citizen or resident, at least 18 years old, and possess a valid phone number, email address, Bank Verification Number (BVN), and a means of identification such as a National ID, Driver’s License, or International Passport.
Once you have these prerequisites, you can proceed to download the PalmPay app from the Google Play Store or Apple App Store
After downloading the app, launch it and click on the ‘Register’ button to start the registration process. You will need to fill in your personal information, including your name, phone number, email address, and date of birth.
It is important to create a strong password to secure your account. Once you have entered all the required information, submit it to proceed to the next step.
The next step involves verifying your identity. PalmPay will send verification codes to your phone and email, which you must enter into the app to confirm your identity.
Additionally, you may be required to upload a valid ID and take a selfie to complete the identity verification process. This step is crucial to ensure the security of your account and to comply with KYC (Know Your Customer) requirements
Once your identity is verified, you can fund your PalmPay account and start using its services. PalmPay does not charge any fees for funding your account, but it is advisable to check with your bank or card issuer for any potential transaction fees. With your account funded, you can access a variety of services such as sending money, paying bills, and more
PalmPay customer care numbers
PalmPay offers a variety of channels for customer support, ensuring that users can easily reach out for assistance. The primary contact method is through their customer care numbers
Physical address: 20 Opebi Rd, Opebi, Lagos 101233, Lagos,
Nigeria Phone: +234 2018886888
Email: support@palmpay.com
Facebook: @palmpayapp.n
Instagram: @palmpayapp_ng
Twitter: @palmpay_ng
Read: How to contact Palmpay customer care service ,Phone number and email address
How to transfer money from paimpay
Transferring money from PalmPay is simple! Here’s how you can do it:
- Using the PalmPay App:
- Open the PalmPay app on your phone.
- Select the “Transfer” option.
- Enter the recipient’s account details (account number and bank name).
- Input the amount you want to transfer.
- Confirm the transaction by entering your PalmPay PIN.
- Using the PalmPay USSD Code:
- Dial *861# on your mobile phone.
- Choose the “Transfer” option from the menu.
- Enter the recipient’s account number and select their bank.
- Specify the amount to transfer.
- Confirm the transaction by entering your PalmPay PIN.
How to buy airtime and data from palmpay
Buying airtime and data from PalmPay is quick and easy! Here’s how you can do it:
Using the PalmPay App:
- Open the PalmPay app on your phone.
- Tap on the “Airtime & Data” option on the dashboard.
- Enter the phone number you want to recharge or select a saved contact.
- Choose the network provider (e.g., MTN, Airtel, Glo, 9mobile).
- Select the amount of airtime or data bundle you want to purchase.
- Confirm the transaction by entering your PalmPay PIN.
Using the PalmPay USSD Code:
- Dial *861# on your mobile phone.
- Select the option for “Airtime” or “Data”.
- Enter the phone number and choose the network provider.
- Specify the amount you want to buy.
- Confirm the transaction by entering your PalmPay PIN.
How to pay bills from palmpay
Paying bills with PalmPay is super convenient! Here’s how you can do it:
Using the PalmPay App:
- Open the PalmPay app on your phone.
- Tap on the “Bills” option on the dashboard.
- Select the type of bill you want to pay (e.g., electricity, water, TV subscriptions like DStv or GOtv, etc.).
- Enter the required details, such as your account number or customer ID.
- Confirm the payment by entering your PalmPay PIN.
Using the PalmPay USSD Code:
- Dial *861# on your mobile phone.
- Select the option for “Pay Bills” from the menu.
- Choose the type of bill and provide the necessary details.
- Confirm the payment by entering your PalmPay PIN.
Read; How to activate Opay USSD code fo All transaction, transfer, airtime, OTP, Balance and data
How to Block PalmPay USSD Code
If you need to block your PalmPay account or USSD code, here are the steps you can follow:
- Call PalmPay’s customer care at +234 201 888 6888.
- Alternatively, send an email to support@palmpay.co requesting to block your account or USSD code.
- Share your registered phone number or email address associated with your PalmPay account.
- Explain the reason for blocking, such as a lost or stolen device or security concerns.
- PalmPay’s support team will guide you through the process to ensure your account and USSD code are securely blocked.
Blocking your account or USSD code is essential to prevent unauthorized access in case of a lost or stolen device.
How to check palmpay account balance
To check your PalmPay account balance, you can use these methods:
1. Using the PalmPay App:
- Open the PalmPay app on your phone.
- Log in to your account.
- Your account balance will be displayed on the dashboard, or you can navigate to the “Wallet” section to view it.
2. Using PalmPay USSD Code:
- Dial *861# on your mobile phone.
- Select the option for “Check Balance” from the menu.
- Enter your PIN to confirm, and your balance will be displayed.
