Last Updated on June 14, 2025 by admin
Are you searching for how to locate PalmPay office here in Nigeria and you don’t know the address and how to find one in your area and state ?
The digital financial platform or mobile money operator (MMO).is a leading financial technology company in Nigeria that offers convenient and secure payment solutions to its users. With a strong presence in the Nigerian market, PalmPay has become a trusted platform for digital transactions.
licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC). PalmPay is essentially a financial app that allows users to perform various transactions like money transfer, bills payment, and many more financial service.
With a commitment to providing innovative solutions for financial transactions, PalmPay has strategically positioned its office locations across key cities in Nigeria with corporate office located at 20 Opebi Road, Lagos, Nigeria also with customer experience center in Lagos, located at 64 Opebi Road, Ikeja.
PalmPay’s mission is to simplify financial processes and empower individuals and businesses with innovative payment solutions. Their vision is to create a cashless ecosystem that enhances financial inclusion and drives economic growth in Nigeria.
Read: How to register for Palmpay mobile app and get account
What Service does Palmpay offer
PalmPay offers a wide range of digital financial services designed to make payments, savings, and everyday transactions fast, secure, and rewarding. Here’s a breakdown of what you can do with PalmPay:
- Money Transfers
- Send and receive money instantly to any bank in Nigeria.
- Enjoy zero transfer fees on most transactions.
Airtime & Data Top-Up
- Buy airtime and data for all major networks (MTN, Airtel, Glo, 9mobile).
- Get cashback and discounts on every recharge.
Bill Payments
- Pay for electricity, cable TV (like DStv, GOtv), internet, and more.
- Schedule recurring payments to avoid service interruptions.
PalmPay ATM Card
- Apply for a free ATM card with no maintenance fees.
- Use it at ATMs, POS terminals, and online stores.
PalmPay POS for Businesses
- Accept card and transfer payments with a PalmPay POS machine.
- Earn commissions and grow your business as a PalmPay agent.
Savings & Investment Tools
- Use Cashbox and SmartEarn to save and earn up to 20–22% annual interest.
- Withdraw anytime with no penalties.
Loans
- Access quick micro-loans with flexible repayment terms—no paperwork needed.
Rewards & Cashback
- Earn bonuses for referrals, transactions, and using the app regularly.
Palmpay office address location
PalmPay’s corporate office is located at 20 Opebi Road, Ikeja, Lagos, Nigeria.
They also have a customer experience center at 64 Opebi Road, Ikeja, Lagos
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What is PalmPay?
PalmPay is a mobile financial platform that lets you send and receive money, pay bills, buy airtime and data, shop online, and even earn rewards—all from your smartphone. It’s licensed by the Central Bank of Nigeria (CBN) as a Mobile Money Operator, and deposits are insured by the NDIC, so it’s legit and secure.
Here’s what makes PalmPay stand out:
- Zero transfer fees to all banks in Nigeria
- Cashback and discounts on airtime, data, and bill payments
- A free ATM card with no maintenance fees
- Access to savings and investment tools with returns up to 40% per year
- 24/7 customer support and fraud protection
It’s especially popular in Nigeria, Ghana, and a few other countries, with over 30 million users and growing.
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Who owns PalmPay?
PalmPay is co-owned by two major Chinese companies: Transsion Holdings and NetEase.
- Transsion Holdings is best known as the maker of popular mobile phone brands in Africa like TECNO, Infinix, and Itel. Their deep reach into the African smartphone market gives PalmPay a strong distribution advantage.
- NetEase is a Chinese internet technology giant, known for its work in gaming and online services.
Together, they launched PalmPay with a $40 million investment to expand digital financial services across Africa.
Is PalmPay recognized by the CBN?
Yes, PalmPay is officially recognized and licensed by the Central Bank of Nigeria (CBN) as a Mobile Money Operator (MMO) That means it operates under strict regulatory guidelines and your deposits are also insured by the Nigeria Deposit Insurance Corporation (NDIC)—just like with traditional banks.
So whether you’re sending money, paying bills, or saving through PalmPay, you’re using a platform that’s fully legit and regulated.
How do I contact PalmPay customer service?
You can contact PalmPay customer service through the following channels:
- Phone: 01 888 6888 or +234 2018886888
- Email: support@palmpay.com
- In-app chat: If you are already a PalmPay user, you can chat with customer support within the app.
- Social Media: @PalmPayApp on Facebook and @palmpay_ng on Twitter.
- Physical Address: PalmPay Limited, 20 Opebi Road, Opebi, Ikeja, Lagos, Nigeria.
How do I download the PalmPay app?
You can download the PalmPay app from the Google Play Store for Android devices or the Apple App Store for iOS devices. Simply search for “PalmPay” and click install.
Is my money safe with PalmPay?
Yes, PalmPay is licensed by the CBN as a Mobile Money Operator, and customer deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC). They also employ security measures like encryption and transaction screening to protect user funds and data.
PalmPay is licensed by the Central Bank of Nigeria (CBN) as a Mobile Money Operator, meaning it operates under strict financial regulations designed to protect users .Your deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC), just like with traditional banks. So even in the unlikely event of a failure, your funds are protected
Despite being backed by international investors, PalmPay has physical offices in Nigeria, Ghana, and the UK, and offers 24/7 customer support
What are the benefits of using PalmPay?
PalmPay packs a punch when it comes to convenience, savings, and rewards. Here’s a breakdown of the top benefits you’ll enjoy as a user:
1. Zero Transfer Fees
Send money to any bank in Nigeria without paying transfer charges—a major win for frequent transactions.
2. Cashback & Bonuses
Earn cashback on airtime, data, and bill payments, plus referral bonuses when friends sign up and transact.
3. Fast & Easy Payments
Pay bills, buy airtime, and top up data in seconds. PalmPay’s Virtual Top-Up (VTU) services are quick and reliable.
4. Secure & Regulated
PalmPay is licensed by the Central Bank of Nigeria (CBN) and deposits are insured by the NDIC, so your money is safe and protected.
5. No Card Maintenance Fees
Get a free ATM card with zero maintenance charges, unlike many traditional banks.
6. Quick Loan Access
Need a little extra? PalmPay offers fast micro-loans directly through the app—no paperwork, no stress.
7. 24/7 Customer Support
Got questions? Their dedicated support team is always on standby to help.
Can I get a PalmPay POS machine for my business?
Yes, PalmPay offers POS terminals for businesses. There are different types available, including Smart POS and Analogue POS. You can apply for a PalmPay POS machine through the PalmPartner app or by contacting their business support. There is typically a caution fee deposit required, which may vary depending on the type of POS terminal.
