palmpay office address location in Nigeria

Last updated on May 29th, 2025 at 07:41 pm

Last Updated on May 29, 2025 by admin

Are you searching for how to locate PalmPay  office here in Nigeria and you don’t know the address and how to find one in your area and state ?

The digital financial platform or mobile money operator (MMO).is a leading financial technology company in Nigeria that offers convenient and secure payment solutions to its users. With a strong presence in the Nigerian market, PalmPay has become a trusted platform for digital transactions.

licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC). PalmPay is essentially a financial app that allows users to perform various transactions like money transfer, bills payment, and many more financial service.

With a commitment to providing innovative solutions for financial transactions, PalmPay has strategically positioned its office locations across key cities in Nigeria with corporate office located at 20 Opebi Road, Lagos, Nigeria also with customer experience center in Lagos, located at 64 Opebi Road, Ikeja. 

PalmPay’s mission is to simplify financial processes and empower individuals and businesses with innovative payment solutions. Their vision is to create a cashless ecosystem that enhances financial inclusion and drives economic growth in Nigeria.

Read: How to register for Palmpay mobile app and get account

Who owns PalmPay?

PalmPay is owned by Transsnet Financial, a joint venture between Transsion Holdings (the parent company of Tecno, Infinix, and Itel) and NetEase, a Chinese technology company

Is PalmPay recognized by the CBN?

Yes, PalmPay is fully licensed by the Central Bank of Nigeria (CBN) and operates legally as a mobile money service provider.

How do I contact PalmPay customer service?

You can contact PalmPay customer service through the following channels:

• Phone: 01 888 6888 or +234 2018886888
• Email: support@palmpay.com
• In-app chat: If you are already a PalmPay user, you can chat with customer support within the app.
• Social Media: @PalmPayApp on Facebook and @palmpay_ng on Twitter.
• Physical Address: PalmPay Limited, 20 Opebi Road, Opebi, Ikeja, Lagos, Nigeria.

How do I download the PalmPay app?

You can download the PalmPay app from the Google Play Store for Android devices or the Apple App Store for iOS devices. Simply search for “PalmPay” and click install.

Is my money safe with PalmPay?

Yes, PalmPay is licensed by the CBN as a Mobile Money Operator, and customer deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC). They also employ security measures like encryption and transaction screening to protect user funds and data.

What are the benefits of using PalmPay?

Some of the benefits of using PalmPay include:

• Free and fast transfers to all banks.
• Cashback and rewards on transactions like airtime and data purchases.
• Low transaction fees (in some cases, free).
• A user-friendly interface.
• Access to savings options with competitive interest rates.
• The availability of a free ATM card.
• The ability to pay various bills conveniently.

Can I get a PalmPay POS machine for my business?

Yes, PalmPay offers POS terminals for businesses. There are different types available, including Smart POS and Analogue POS. You can apply for a PalmPay POS machine through the PalmPartner app or by contacting their business support. There is typically a caution fee deposit required, which may vary depending on the type of POS terminal.