Last Updated on June 5, 2025 by admin
Are you looking for how to locate Opay office address in Nigeria either for complaint or for enquiry and you don’t know how to find their office without stress? Here is good news for you as we are going to give you details about how to trace and visit their office for business.
The leading financial technology company, has established a strong presence in various cities in Nigeria , providing convenient digital payment solutions and financial services to its users.
As a user or potential customer of Opay, knowing how to locate their office addresses can be crucial for various reasons, such as resolving issues with transactions, seeking assistance, or simply building trust in the platform.
Before heading out to there office, it’s wise to plan your visit in advance. Check their operating hours, have the necessary documents or information ready, and ensure you know the specific reason for your visit. A little preparation goes a long way in ensuring a smooth experience.
You can Visit there office for fraud related issues, legal matters, App & Card queries) and (POS Business queries) to make financial services more efficient for millions of users and it starts with the ability to pay and have access to the right opportunities at the right time.
The financial institution boasts of over 45 million registered app users and 4million agents in Nigeria who rely on OPay’s services to send and receive money, pay bills and many more with the recent cashless policy introduced by the central bank of Nigeria.
Why is opay so important?
The digital banking platform has become a major player in Nigeria’s fintech space by providing accessible financial services to millions of people, especially the unbanked and underbanked population. Here’s why it’s so important:
1. Financial Inclusion : the digital mobile app has helped bridge the gap in financial access by offering mobile money services, allowing users to send and receive money, pay bills, and make transactions without needing a traditional bank account.
2. Wide Agent Network With over 500,000 agents across Nigeria, the payment app has created a vast network that makes financial services more accessible, even in remote areas.
3. Super App Strategy.they started by offering services like ORide (ride-hailing), OFood (food delivery), and OKash (loans) to attract users. Once it built trust, it transitioned into a full-fledged digital banking platform, making it easier for Nigerians to adopt fintech solutions.
4. Competitive Edge Unlike traditional banks, OPay leverages mobile technology and BVN-based identification to provide seamless transactions. This has helped it stand out in Nigeria’s fintech revolution.
5. Expansion & Innovation OPay continues to invest in AI and machine learning to improve its services and is expanding beyond Nigeria into other African markets like Kenya and Ghana
Read; How to register for Opay mobile app and get account
Where is OPay Head Office in Ngeria?
The digital payment app Head Office is situated at Alexander House, Plot 9, Dr. Nurudeen Olowopopo Avenue, Alausa, Ikeja, Lagos State, Nigeria.
This location serves as the central hub for operations, providing a base for its extensive range of digital financial services.
OPay is known for its mobile-first approach, offering services that cater to both online and offline payment needs, as well as business management tools and financing products
For complaint Please contact ng-support@opay-inc.com and send the following information: Transaction number.
ABUJA office:
LAGOS, ALLEN IKEJA office:
LAGOS, FESTAC office:
LAGOS, IKORODU office:
Ogun State, ABEOKUTA office:
Oyo State, IBADAN office:
plateau State JOS office:
KADUNA office:
KANO office:
Osun State, OSOGBO office:
BENUE State , Makurdi office:
AKWA IBOM State,Uyo office:
IMO state,Owerri office:
ABIA office:
KOGI State, Lokoja office:
River State office:
EDO State, Benin City office:
Ondo State,AKURE office:
Delta state,ASABA office:
Calabar Office
No. 39, Ibesikpo Street, Calabar, Cross Rivers State.
How to Contact Opay Customer Care service
You can contact OPay customer care through the following channels:
Phone:
For App & Card queries: 0700 888 8328 or 020 18888 328
Their phone lines are available 24/7
WhatsApp:
You can chat with them on WhatsApp at +234 916 599 8936
Read: How to contact Opay customer care service -Phone number
In-App Support:
The digital banking also offers a self-service or live chat feature within their mobile application. Look for a “Support” or “Help” section in the app
Email:
For general support, you can email them at: customerservice@opay-inc.com
What services are available at Opay offices?
OPay offices provide a range of services, including:
- Mobile Money Services – Cash deposits, withdrawals, and transfers.
- POS Services – Assistance with OPay POS machine applications and troubleshooting.
- Bill Payments – Utility bill settlements, airtime and data purchases.
- QR Code Payments – Support for digital transactions using QR codes.
- Investment Opportunities – Guidance on OPay’s financial products.
- Customer Support – Help with account issues, transaction disputes, and verification.
What are the benefits of visiting an Opay office?
Visiting an OPay office can be beneficial for several reasons:
1. You can get face-to-face assistance for issues like account verification, transaction disputes, and troubleshooting.
2. If you’re interested in becoming an OPay agent or getting a POS machine, visiting an office allows you to apply and receive guidance.
3. Some problems, like failed transactions or account restrictions, may be resolved more quickly in person than online.
4. OPay offers financial products and services that may not be fully detailed online. Visiting an office allows you to explore business solutions and investment options.
5. For large transactions or sensitive account updates, visiting an office ensures security and proper documentation.
If you’re looking for an OPay office near you, you can check out locations in Lagos, Abuja, and other cities from the post
