Last Updated on June 28, 2025 by admin
In today’s fast-paced digital world, staying connected is more crucial than ever. Whether it’s for work, communication with loved ones, or accessing essential information, having sufficient data and airtime is indispensable.
However, there are times when we may find ourselves in unexpected situations where our mobile balance is depleted, leaving us disconnected and potentially inconvenienced. This is where the du ‘Out of Credit’ service proves to be a lifeline for countless users.
The du ‘Out of Credit’ service allows customers a stress-free method to borrow data and airtime quickly and efficiently. This service is particularly advantageous for those emergency moments when one cannot immediately access a recharge facility or may not have the funds readily available to top up.
By providing the option to borrow, du ensures that its subscribers retain access to important services, thus minimizing disruptions to their day-to-day activities.
This innovative feature embodies the commitment of du to cater to the dynamic needs of its users, enhancing the overall customer experience by providing continued connectivity. In essence, the du ‘Out of Credit’ service stands as an essential tool for maintaining communication and access in critical moments.
Read; Etisalat Reserve Credit: How to get loan Credit in UAE
Eligibility Criteria For Borrowing du Credit’ work?
To be eligible to borrow credit from Du’s Out of Credit service, you’ll need to meet a few simple conditions:
- Be a Du prepaid customer for at least 3 months.
- Have used at least AED 10 per month in the last 3 months—this includes calls, texts, or data usage.
- Your balance must be below AED 1 when you request the credit.
Once you’re eligible, you can borrow AED 5 by dialing *108# and selecting the “One Off” option, or by sending an SMS with 5 to 1080. A service fee of AED 1 (+5% VAT) will be deducted from your next recharge
Read; How to check airtime and data balance from Du uae
Du Out of Credit : How To Borrow Airtime
When you find yourself out of airtime and in urgent need to make a call, du offers a convenient solution with its “Borrow Credit” service. This service is designed to provide you with the flexibility to continue using your mobile services even when your balance reaches zero. To borrow airtime from du, the first step is to ensure you are eligible for this service.
Once eligibility is confirmed, borrowing Out of Credit: You can borrow credit anytime as long as you’ve had your line for at least 3 months, and you’ve used a minimum of AED 10 a month.
How to Use It
- Dial
*108#and follow the prompts - Or SMS
5to1080 - Or press
1when you hear the low-balance prompt during a call - Or use the du app for a smoother experience
- whenever you’re out of credit and you’ll be credited with AED 5
Fees: AED 5 will be credited to your account that will be deducted from your next recharge with a fee of AED 1. (+ 5% VAT).
Read: How to transfer airtime and data from DU uae
What Du Zero Credit Call service
The Zero Credit Call service from Du is a lifesaver when you’re out of balance but need to make an urgent call. It allows prepaid customers to make a one-time 3-minute call—local or international—even if their credit is below 0.5 fils.
If you’re using Du’s prepaid mobile service and run out of credit, the Zero Credit Call feature has your back. It lets you make a one-time 3-minute call—local or international—even when your balance is below 0.5 fils. and you initiate a local or international call.
You will hear an announcement about the service. Simply hold the line and the call will be connected after the beep. If you don’t want to proceed with the call you can simply hang up the phone.
Here’s how it works:
- When you try to make a call with insufficient credit, you’ll hear a prompt.
- Just hold the line after the beep, and the call will connect automatically.
- The cost is AED 1.50 (+5% VAT), which gets deducted from your next recharge.
- The charges are independent of the call duration capped at 3 minutes. No charges will be deducted if the customer on the other side does not answer the call.
- Fees: The price of the service is AED 1.50 (+5% VAT) per call and the same will be deducted from your next recharge. The charges are independent of the call duration capped at 3 minutes. No charges will be deducted if the customer on the other side does not answer the call.
Read: All DU uae USSD Codes and data plan
Du Zero Credit Call Eligibility requirement
To use Du’s Zero Credit Call service, you need to meet these eligibility requirements:
- Be a Du prepaid customer.
- Have been active for at least 3 months.
- Have used a minimum of AED 10 in credit during the past month—this includes calls, texts, or data usage.
Once eligible, if your balance drops below 0.5 fils, you’ll hear a prompt when trying to make a call. Just stay on the line, and the call will connect automatically for up to 3 minutes. The cost—AED 1.50 (+5% VAT)—is deducted from your next recharge, and if the call isn’t answered, you won’t be charged.
