Kenya Diamond Trust Bank USSD Code: How to transfer money, buy airtime, check account balance

Last Updated on May 27, 2024 by admin

Gone are the days of waiting in long queues at banking halls. With the DTB USSD code, users can carry out numerous banking transactions with just a few taps on their mobile phones. From checking account balances, transferring funds to other accounts, to making utility bill payments, the USSD code offers a range of services that save customers both time and effort.

The USSD code is designed to encrypt sensitive data, ensuring that transactions and account details remain confidential. This feature alleviates the worry of unauthorized access, making banking with DTB an optimal choice for customers seeking security along with convenience.

The DTB USSD code brings banking services closer to those in remote areas or with limited access to brick-and-mortar branches. Now, individuals can effortlessly carry out transactions without the need for internet connectivity or sophisticated devices. From farmers to small business owners, the USSD code enhances financial inclusion, giving a boost to Kenya’s economy.

Imagine needing to pay your bills or transfer money urgently while being miles away from your nearest bank branch. The DTB USSD code eliminates these worries by offering 24/7 access to banking services. Whether you’re at home, on the go, or in a different time zone, the code empowers users to take control of their finances with just a few keystrokes. No longer will simple financial tasks be a cause for stress; instead, customers can enjoy unparalleled convenience.

The USSD code for Diamond Trust Bank (DTB) in Kenya is *382#. By dialing this code on your mobile phone, you can access a range of DTB banking services, including:

1. Account balance inquiry: *382*9#
2. Mini statement request: *382*8#
3. Airtime top-up: *382*5#
4. Funds transfer within DTB accounts: *382*2#
5. Funds transfer to other banks (Paybill and PesaLink): *382*3#
6. DTB Mobile wallet services: *382*4#
7. Loan application: *382*55#
8. Request for account statements: *382*7#
9. Stop a cheque: *382*6#
10. Bill payment: *382*1#

Benefits of Kenya Diamond Trust Bank ussd code

1.Transact on-the-go from the comfort of your location day and night
2.Real-time notifications for debit and credit transactions
3.Facial, fingerprint and PIN transaction authentication is available on the DTB app

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Features

1.Balance enquiry – free
2.Air time top-up – free
3.Internal funds transfer – Kshs. 15
4.Bill payment – Kshs. 30
5.Mini-statement request – free
6.Debit / credit alerts – free debit alerts, ten per credit alert
7.Bank to M-Pesa – Kshs. 60
8.Masterpass – free
9.Cheque status – Kshs. 15
10.Forex viewing – free
11.Registration requirement – customers who wish to sign up for mobile banking must be DTB
account holders

Rates

Pesalink charges:

From 0 to 500 Zero
From 501 to 10,000 Kshs. 25
From 10,001 to 100,000 Kshs. 35
From 100,000 to 999,999 Kshs. 50

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What are benefit of  Kenya Diamond Trust Bank ussd code or app

1. balance enquiries and mini statements
2. Bank to Mpesa transactions – own number and third party transfer
3. Bill payment – DSTV, GoTV, Zuku, Kenya Power (prepaid)
4.Buy airtime – Safaricom and Airtel
5, Stop cheque services
6. Cheque status requests
7. Cheque book ordering

How to register for Kenya Diamond Trust Bank ussd Service?

How to transfer money  from Kenya Diamond Trust Bank

Diamond Trust Bank (DTB) Kenya offers several ways to transfer money:

1. DTB m24/7 App:

• Log in: Open the DTB m24/7 app and log into your account.
• Transfer: Select the “Transfers” option.
• Choose Recipient: Select the recipient from your saved list or add a new one.
• Enter Amount: Enter the amount you want to transfer.
• Confirm: Review the details and confirm the transfer.

*2. USSD Code (382#):

• Dial: Dial *382# from your registered mobile phone.
• Funds Transfer: Select the option for “Funds Transfer”.
• Choose Transfer Type: Select between DTB accounts or Pesalink transfer to other banks.
• Enter Details: Enter the recipient’s account number or phone number and the amount.
• Confirm: Confirm the transfer.

3. Internet Banking (DTB ibank):

• Log in: Access DTB ibank through the website.
• Transfers: Navigate to the “Transfers” section.
• Choose Recipient: Select the recipient and enter the amount.
• Confirm: Review the details and authorize the transfer.

4. Branch Visit:

• Visit: Go to your nearest DTB branch.
• Transfer: Fill out a transfer form with the recipient’s details and amount.
• Submit: Hand over the form and complete the transaction with a teller.

How to check Kenya Diamond Trust Bank account statement

Diamond Trust Bank (DTB) Kenya offers several ways to check your account statement:

1. DTB m24/7 App:

• Log in: Open the app and log into your account.
• Statements: Navigate to the “Statements” or “Account History” section.
• View/Download: You can view your statements online or download them in PDF format.

2. DTB ibank (Internet Banking):

• Log in to Access DTB ibank through the website.
• Statements: Go to the “Statements” or “Account History” section.
• View/Download: You can view your statements online and download them in PDF or CSV format.

3. Email Statements (eStatements):

• Register: If you haven’t already, register for eStatements through the DTB m24/7 app or ibank.
• Receive: You’ll receive your statements electronically via email on a regular basis (daily, weekly, or monthly, depending on your preference).

4. Branch Visit:

• Visit: Go to your nearest DTB branch.
• Request: Ask a bank teller for a printed copy of your statement.
• Provide ID: You may need to provide identification for verification.

Additional Information:

• Mini Statement: For a quick overview of recent transactions, you can dial *382# and select “Mini Statement” through DTB’s USSD service.
• Charges: DTB may charge a small fee for printed statements obtained at a branch. E-statements and mini statements are usually free.

How to check Kenya Diamond Trust Bank account balance 

1

Diamond Trust Bank (DTB) Kenya offers several ways to check your account balance:

1. DTB m24/7 App:

• Log in: Open the app and log into your account using your credentials.
• Dashboard: Your account balance will usually be displayed prominently on the app’s home screen or dashboard.
• Accounts: Navigate to the “Accounts” section to view a detailed list of your accounts and their balances.

*2. USSD Code (382#):

• Dial: Dial *382# from your registered mobile phone.
• Balance Inquiry: Choose the option for “Balance Inquiry” from the main menu.
• View Balance: Your available balance will be displayed on your screen.

3. DTB ibank (Internet Banking):

• Log in: Access DTB ibank through the bank’s website using your internet banking credentials.
• Account Summary: Your account balance and a summary of recent transactions will be available on the account summary page.

4. ATM:

• Visit: Go to any DTB ATM.
• Insert Card & PIN: Insert your debit card and enter your PIN.
• Balance Inquiry: Select the “Balance Inquiry” option to view your account balance on the screen.

5. Branch:

• Visit: Go to your nearest DTB branch.
• Inquire: Ask a customer service representative to help you check your balance. They will require your account details and identification.

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How to Buy airtime from Kenya Diamond Trust Bank

Diamond Trust Bank (DTB) Kenya offers two main ways to purchase airtime:

1. DTB m24/7 App:

1. Log In: Open the app and log into your account.
2. Airtime Purchase: Look for the “Airtime” or “Buy Airtime” option in the app’s menu.
3. Select Recipient: Choose whether you want to buy airtime for your own number or someone else’s.
4. Enter Number and Amount: Input the phone number you want to top up and the desired airtime amount.
5. Confirm: Review the details and confirm your purchase.

*2. USSD Code (382#):

1. Dial: Dial *382# from your registered mobile phone.
2. Airtime Purchase: Select the “Buy Airtime” option from the menu.
3. Choose Recipient: Select whether you’re buying for yourself or another number.
4. Enter Number and Amount: Enter the phone number and the amount of airtime you want to purchase.
5. Confirm: Review the details and confirm your purchase.

Important Notes:

• Ensure you have sufficient funds in your DTB account to cover the airtime purchase.
• You can buy airtime for all major Kenyan mobile networks (Safaricom, Airtel, Telkom).
• Airtime purchases are usually processed instantly, and you will receive a confirmation message.

Q: How can I transfer money using DTB’s USSD code?

A: Dial *382# from your registered phone, select “Funds Transfer,” choose the transfer type (DTB to DTB or Pesalink), enter the recipient’s details (account number or phone number) and amount, then confirm the transaction.

Q: What is the difference between DTB to DTB and Pesalink transfers?

A: DTB to DTB transfers are for sending money to other DTB accounts, while Pesalink transfers are for sending money instantly to accounts in other Kenyan banks.

Q: Are there any charges for transfers?

A: Yes, transfer fees may apply depending on the type and amount of the transfer. You can view the applicable charges on the DTB website or contact customer service.

Q: How can I buy airtime using the DTB USSD code?

A: Dial *382#, select “Buy Airtime,” choose the recipient (self or other), enter the phone number and amount, and confirm the purchase.

Q: Which mobile networks can I buy airtime for?

A: You can buy airtime for all major Kenyan networks (Safaricom, Airtel, Telkom).

Q: How can I check my DTB account balance using the USSD code?

A: Dial *382# and select “Balance Inquiry” to view your available balance.

Q: How do I register for DTB’s USSD service?

A: You don’t need to register separately. If you have a DTB account and a registered mobile number, you can start using the *382# service immediately.

Q: What other services can I access using the USSD code?

A: You can also access services like mini statement, bill payments, branch and ATM locator, and more.

Q: Is the USSD service secure?

A: Yes, DTB’s USSD service is secured with a PIN. Never share your PIN with anyone.

Q: What if I have issues using the USSD code?

A: You can contact DTB customer care for assistance.