Kenya Bank of Africa: How to transfer money, buy airtime and check account Balance

Last Updated on May 27, 2024 by admin

Kenya Bank of Africa has introduce B-Mobile service which allows customer to perform financial transaction from the comfort of their home through mobile phone anytime, anywhere.With B-Mobile customers don’t need to visit any nearest branch for transfer,check account balance or pay your bills. hence mobile phone is now your bank branch.

The magic number *987# is the key for Bank of Africa of Kenya financial transactionw which can be use for

Balance Inquiry such as Mini statement and Full statements, Account balance and Funds transfer – between own BOA accounts, other BOA Accounts and issuing of EFT and RTGS instructions.

Kenya Bank of Africa customer can make use of ussd code service for Bill payment : Utility Bill Payment (DStv, Jambo Jet, KPLC, Jamii Telecom, GOtv, Nairobi Water, and Star Times)

They can also use the mobile service for Airtime Top up : to Safaricom, Airtel and Orange subscriber numbers…… Cardless withdrawals : Withdraw cash from your BOA account at any BOA ATM machine without using an ATM card. is not leftout for the service.

How to register for Kenya Bank of Africa mobile banking?

There are two main ways to register for Bank of Africa Kenya’s USSD code (*987#):

Self-Registration:

*Dial *987#: Directly from your mobile phone.
Follow Prompts: Follow the on-screen instructions to complete the registration process. You will be asked to provide your account details and create a PIN.

B-Mobile App Registration:

Download App: Download the B-Mobile app from Google Play Store or App Store.
Register in-app: Follow the instructions within the app to register for mobile banking. This will automatically register you for the USSD code as well.

Important Note:

You must have an active account with Bank of Africa Kenya to register for their mobile banking services.
If you encounter any difficulties during self-registration, you can visit your nearest Bank of Africa branch for assistance.

How to Reset Kenya Bank of Africa ussd code Pin

There are two main ways to reset your Bank of Africa Kenya USSD code (*987#) PIN:

1. Through the B-Mobile App:

Log In: Open the B-Mobile app and log in to your account.
Settings: Navigate to the “Settings” or “Profile” section of the app.
Change PIN: Look for the option to change or reset your PIN.
Follow Prompts: Follow the on-screen instructions to create a new PIN.

2. By Contacting Customer Care:

Call: Call Bank of Africa’s customer care hotline.on 0703058000 / 0203275000.
Verification: Provide your account details and personal information for verification.
Request PIN Reset: Ask the customer care agent to reset your PIN.
Follow Instructions: The agent will guide you through the necessary steps to reset your PIN, which may involve receiving an OTP or visiting a branch.

Important Note:

For security reasons, always keep your PIN confidential and never share it with anyone.
If you have forgotten your PIN and cannot access the B-Mobile app or reach customer care, you may need to visit your nearest Bank of Africa branch for assistance.

What service can you carry out with Kenya Bank of Africa ussd code or app?

With the Bank of Africa Kenya USSD code (*987#) or B-Mobile app, you can access a wide range of banking services conveniently from your mobile phone. Here are some of the services you can perform:

Account Management:

Check account balance: View your available balance and mini-statement.
Transfer funds: Transfer money between your own accounts or to other Bank of Africa accounts.
View transaction history: Review your recent transactions.
Stop cheques: Stop payment on issued cheques.

Payments and Transfers:

Pay bills: Pay utility bills (electricity, water, etc.), school fees, or other bills.
Buy airtime: Purchase airtime for yourself or others on various mobile networks.
PesaLink: Send and receive money instantly to and from other banks in Kenya.
.Funds transfer – between own BOA accounts, other BOA Accounts and issuing of EFT and RTGS instructions.
.Transfer money from your BOA account to your M-pesa account and vice versa.
Pay directly from your BOA account to an M-pesa till number.
Airtel Money – Transfer money from your BOA account to your M-pesa accounts and vice versa.
Bill payment – Utility Bill Payment (DStv, Jambo Jet, KPLC, Jamii Telecom, GOtv, Nairobi Water, and Star Times)

Card Services:

PIN management: Change or unblock your ATM card PIN.
Cardless withdrawals: Initiate cash withdrawals at Bank of Africa ATMs without your card.
Block/unblock card: Temporarily block or unblock your card in case of loss or theft.

Other Services:

Locate ATM/branches: Find the nearest Bank of Africa ATM or branch.
Check forex rates: View the latest foreign exchange rates.
Request cheque book: Order a new cheque book.
Access customer support: Contact Bank of Africa customer care for assistance

You can also read: Ecobank Kenya USSD: How to transfer Money, Buy airtime, Check account balance

How to transfer money from Kenya Bank of Africa ?

Bank of Africa (BOA) Kenya offers several ways to transfer money, both domestically and internationally:

Domestic Transfers:

B-Mobile App:
- Log into your B-Mobile app.
- Select “Transfers” or “Payments.”
- Choose the type of transfer (to own account, other BOA account, or Pesalink).
- Enter recipient details (account number or mobile number) and amount.
- Confirm and authorize the transaction.

*USSD Code (987#):
- Dial *987# from your registered phone number.
- Follow the prompts to select “Funds Transfer.”
- Choose the transfer type and enter recipient details and amount.
- Confirm the transaction.

Branch Visit:
- Go to your nearest Bank of Africa branch.
- Fill out a transfer form with the recipient’s details and amount.
- Present your ID and complete the transaction with a teller.

How to Buy Airtime from Kenya Bank of Africa ?

Bank of Africa (BOA) Kenya offers two convenient ways to purchase airtime:

1. Using the B-Mobile App:

Log In: Open the B-Mobile app on your smartphone and log into your account.
Airtime Purchase: Look for the “Airtime” or “Buy Airtime” option in the app’s menu.
Select Recipient: Choose whether you want to buy airtime for your own number or someone else’s.
Enter Number and Amount: Enter the phone number you want to top up and the desired airtime amount.
Confirm: Review the details and confirm your purchase.

*2. Using the USSD Code (987#):

Dial: Dial *987# from your registered mobile phone.
Airtime Purchase: Select the “Airtime Purchase” or “Buy Airtime” option from the menu.
Choose Number: Select whether you’re buying for yourself or another number.
Enter Number and Amount: Enter the phone number you want to top up and the desired airtime amount.
Confirm: Review the details and confirm your purchase.
Once the transaction is complete, the airtime will be automatically credited to the specified mobile phone number.

Important Notes:

Ensure you have sufficient funds in your Bank of Africa account to cover the airtime purchase.
You can usually buy airtime for all major Kenyan mobile networks (Safaricom, Airtel, Telkom).
Airtime purchases are typically processed instantly, and you will receive a confirmation message.

How to check account Balance from Kenya Bank of Africa

Bank of Africa (BOA) Kenya provides several convenient ways to check your account balance:

1. B-Mobile App:

Log In: Open the B-Mobile app on your smartphone and log into your account using your credentials.
View Balance: Your account balance is typically displayed prominently on the app’s home screen or dashboard. You can also navigate to the “Accounts” section for a detailed view of all your accounts and their balances.

*2. USSD Code (987#):

Dial: Dial *987# from your registered mobile phone.
Select “Balance Inquiry”: Choose the option to view your balance from the main menu.
View Balance: Your available balance will be displayed on the screen. You might also be able to see a mini-statement with your recent transactions.

3. BOAWeb (Internet Banking):

Log In: Access BOAWeb through the Bank of Africa Kenya website using your internet banking credentials.
Account Summary: Your account balance and transaction history will be available on the account summary page.

4. ATM:

Visit: Go to any Bank of Africa ATM.
Insert Card & PIN: Insert your debit card and enter your PIN.
Balance Inquiry: Select the “Balance Inquiry” option to view your account balance on the screen.

5. Branch Visit:

Visit: Go to your nearest Bank of Africa branch.
Inquire: Ask a customer service representative to help you check your balance. They will require your account details and identification.

Important Note:

For security reasons, always ensure you are using official Bank of Africa channels when checking your balance. Avoid sharing your PIN or account details with anyone.

How to pay bills from Kenya Bank of Africa?

Bank of Africa (BOA) Kenya offers several ways to pay your bills conveniently:

1. B-Mobile App:

Log In: Open the B-Mobile app and log into your account.
Bill Payments: Navigate to the “Bill Payments” section.
Select Biller: Choose the biller you want to pay from the list (e.g., electricity, water, school fees).
Enter Details: Input the required details, such as the account number and the amount to pay.
Confirm: Review the payment details and confirm the transaction.
Once the transaction is complete, the payment will be made to the specified utility or service provider.

*2. USSD Code (987#):

Dial: Dial *987# from your registered mobile phone.
Bill Payments: Select the “Bill Payments” option from the menu.
Select Biller: Choose the specific biller you want to pay.
Enter Details: Enter the required details, such as the account number and amount.
Confirm: Verify the information and confirm the payment.

3. BOAWeb (Internet Banking):

Log In: Access BOAWeb through the Bank of Africa Kenya website using your internet banking credentials.
Bill Payments: Go to the “Payments & Transfers” section and select “Bill Payments.”
Choose Biller: Select the biller from the list and enter the required details.
Confirm: Review the details and authorize the payment.

4. Branch Visit:

Visit: Go to your nearest Bank of Africa branch.
Fill Form: Fill out a bill payment slip with the biller’s details and the amount you want to pay.
Submit: Hand over the form and the payment amount to the bank teller.

Important Notes:

Beneficiary Registration: For recurring bills, it’s recommended to register the biller as a beneficiary for quicker payments in the future.
Transaction Fees: Bank of Africa may charge a small fee for bill payments. Refer to their tariff guide for the latest charges.
Confirmation: Always keep the confirmation message or receipt as proof of payment.

Bank of Africa (BOA) Kenya FAQ:

Q: What are the ways to transfer money from my BOA account?

A: You can transfer money through: * B-Mobile App: Log in, select “Transfers,” choose the type, enter recipient details and amount, then confirm. * *USSD Code (987#): Dial *987#, select “Funds Transfer,” choose type, enter details, and confirm. * Branch Visit: Fill out a transfer form at your nearest BOA branch.

Q: Can I transfer money to other banks in Kenya?

A: Yes, you can use PesaLink through the B-Mobile app or USSD code for instant transfers to other banks.

Q: Are there any charges for transfers?

A: Yes, fees vary depending on the transfer method, destination, and amount. Check BOA’s tariff guide or inquire at a branch.

Q: How can I buy airtime using my BOA account?

A: You can purchase airtime through: * B-Mobile App: Navigate to “Airtime” or “Buy Airtime” and follow the instructions. * *USSD Code (*987#): Select “Airtime Purchase” from the menu and follow the prompts.

Q: Can I buy airtime for other numbers?

A: Yes, you can buy airtime for your own number or someone else’s.

Q: How can I check my BOA account balance?

A: You have several options: * B-Mobile App: Log in to view your balance on the dashboard. * *USSD Code (987#): Select “Balance Inquiry” from the menu. * BOAWeb: Log into internet banking to view your balance. * ATM: Use your BOA debit card at an ATM. * Branch: Visit a branch and ask a teller.