Last Updated on July 1, 2025 by admin
Telkom’s data and airtime transfer services provide customers with the ability to share their data and airtime balances with other users seamlessly.
This feature is particularly handy for families, friends, or small businesses that need to ensure connectivity for all members without purchasing additional bundles individually for each user.
With the increasing reliance on smartphones and internet connectivity, running out of data can be a frustrating experience. With Telkom, the process of transferring data and airtime has been simplified to cater to the diverse needs of its clientele.
Sharing data has completely changed the way we use our mobile data. In this guide, we’ll take you through the process step by step, providing clear instructions
Read:Telkom Emergency Service: How To Borrow Data And Airtime
Requirements For Transferring Data And Airtime telkom
To transfer data or airtime on Telkom South Africa, there are a few key requirements and steps you’ll need to follow. Let’s break it down:
To use Telkom’s transfer services, you must:
- Be a Telkom Prepaid or Top-Up customer.
- Have a RICA-registered SIM.
- Ensure both sender and recipient are on the Telkom network.
- Have sufficient airtime or data available for transfer.
- Use eligible bundles (e.g., LTE/LTE-A Once-off Anytime data for data transfers).
Read: How To Transfer/share Data and Airtime From MTN South Africa
How to Transfer Data on Telkom
- Dial
*180#on your Telkom SIM. - Select “Data Transfer” from the menu.
- Enter the recipient’s Telkom number.
- Enter the amount of data you want to send.
- Confirm the transaction.
The recipient will receive an SMS confirming the data transfer
Read: How To Share/transfer Data And Airtime from Cell C
How To Transfer Airtime On Telkom:
Transferring airtime on Telkom is a straightforward process that allows you to share your available balance with family or friends, ensuring they stay connected even when they run low.
To start the process, ensure that you have enough airtime in your account to cover the transfer amount, as well as any transaction fees that may apply. Once you’re ready, pick up your phone and open the dialer app to start a new USSD session
Here’s how you can transfer airtime on Telkom South Africa—it’s quick, easy, and perfect for helping out a friend or family member in need:
- Dial
*180#on your Telkom mobile phone. - Select “Transfer Airtime” from the menu.
- Choose the amount you want to send (e.g., R10, R20, R50).
- Enter the recipient’s Telkom number.
- Confirm the transaction.
You’ll receive a confirmation SMS once the transfer is successful.
Benefits of Data and airtime Transfer on telkom
Sharing is caring—and Telkom makes it easy to care a little louder . Here are the key benefits of using Telkom’s Data and Airtime Transfer services:
Stay Connected, Always
- Help friends or family stay online or make calls when they’re out of credit.
- Perfect for emergencies or when someone can’t recharge immediately.
No Extra Fees
- Telkom doesn’t charge additional fees for transferring airtime or eligible data bundles.
- You only need to have enough balance to cover the amount you’re sending.
Fast & Convenient
- Transfers are instant and can be done via simple USSD codes like
*180#. - No need for apps or internet access—just your phone.
Flexible Limits
- Send up to 1GB of data per day and 5GB per month.
- Airtime transfers can be done in various denominations (e.g., R10, R20, R50).
Supports Prepaid & Top-Up Users
- Both Prepaid and Top-Up customers can use the service.
- Great for families or groups using Telkom together.
Safe & Secure
- Transfers only work between Telkom-to-Telkom numbers.
- You’ll receive a confirmation SMS for every successful transaction.
Whether you’re helping out a loved one or just managing multiple lines, Telkom’s transfer services are a smart way to stay connected and in control.
Read; How to borrow Airtime and Data from Cell C
Telkom south africa customer care
Here’s how you can get in touch with Telkom South Africa’s Customer Care team, —whether you need help with mobile, broadband, billing, or anything in between:
Phone Support
- Mobile Services: Dial 081 180 from your Telkom phone.
- Fixed Broadband Services: Call 10210 from any phone.
- General Inquiries: Dial 0800 018 018 (free from Telkom lines).
WhatsApp Support
- Message 0811 601 700 on WhatsApp.
- You can check balances, recharge, upgrade, and get help with services.
Online Self-Service
- Visit the Telkom Help Guide for FAQs, troubleshooting, and live chat.
- Use the Telkom Self-Service Portal to manage your account, pay bills, and view usage.
Telkom App
- Download the Telkom App from the Play Store or App Store.
- Log in to manage services, recharge, and access support tools.
Email Support
- For written queries, email support@telkom.co.za (note: response times may vary).
