Tanta Secure Limited, an indigenous device protection company in Lagos has unveiled device protection solutions targeted at families and corporate organizations. Known as Family Plan and Corporate Plan. With the intention of bringing respite to the organization that use sophisticated information technology (IT) products in the area of maintenance and sourcing of competent technicians that would fix these repairs if they break down. Industry watchers have lauded these solutions, describing it as a welcome development in the ever changing Nigerian ICT ecosystem .
Addressing the media during an interaction, Abraham Tanta, the Chief Executive Officer of Tanta Secure said “ we took a cursory look at the Nigerian market and we came to understand that apart from the normal warranty period, which is normally a year or two, organizations are left to the whims and caprices of the local technicians . Most often these technicians do not understand the nitty gritty of fixing these sophisticated equipment, with trial and error method used by most of these technicians, families and corporate organizations end up wasting their time and money fixing these things with little or no result, this end up as electronic waste”
“We designed this product to address these needs. We believe that , apart from giving consumers of these products some level of respite, we intend that we would be contributing to the environment by reducing dumping of these products and electronic waste”, Tanta added.
The plans include paying a token amount on monthly basis for a year, this money would be used for monthly maintenance and also advisory services. In the eventuality nothing happens to the products, the end users can have some of their money back or roll over the plan.
“Not only saving the consumers the stress of fixing their appliances, we have designed a plan for them to also save them money and stress. With our mobile app consumers can locate nearest technician using our Geo-location features embedded in our app. This has saved them the stress of carrying these equipments to the workshop. We do that for them and most importantly, they stand the change of getting part of their money back in case nothing happens to the appliance within a given time”, concluded Sam Ìgwè, the General Manager of Tanta Secure Limited.