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How to Register for CIBC Online Banking and Mobile

Last Updated on January 13, 2026 by admin

The Canadian Imperial Bank of Commerce (CIBC) online banking platform and mobile application enable customers to manage their accounts at any time from any location without visiting t  he banking hall. This process is second to None because account holders can view account balances, transfer funds, make bill payments, and view detailed transaction history all from their laptop or mobile Phone.

CIBC, one of Canada’s oldest banks, has been supporting the Canadian financial system since 1867. Founded originally as the Canadian Bank of Commerce, it rebranded to CIBC in the 1960s. As banking entered the digital age, CIBC was quick to adapt—launching online banking in the early 2000s and continually upgrading its platform with intuitive design and smarter technology to match modern, on-the-go lifestyles. Today, you can handle nearly all your banking from the comfort of your zone.

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What can you do with Canadian Imperial Bank of Commerce (CIBC) online banking &Mobile app

The Canadian Imperial Bank of Commerce (CIBC) Online Banking and the CIBC Mobile Banking App offer the following features.

  • View balances and transaction history

  • Monitor chequing, savings, credit cards, and loans

  • Download statements and tax documents

  • Transfer money between your accounts

  • Send and receive Interac e-Transfers

  • Pay bills (one-time, scheduled, or recurring)

  • Set up automatic payments

  • Open new bank accounts

  • Apply for credit cards, loans, or mortgages

  • Update personal information and preferences

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How to register for Canadian Imperial Bank of Commerce (CIBC) online banking

To register for CIBC online banking, make sure you have:

 A CIBC debit card or CIBC credit card that is active (with card number & expiry date).
The phone number CIBC has on file for you (for verification codes).
 Access to a computer or mobile device with internet.

  1. Open your browser and go to cibc.com. Find and click “Register” under the Online Banking section.

  2. Enter your CIBC debit or credit card number and its expiry date. Enter the phone number that CIBC has on file for you.

  3. Then choose how you’d like to receive a one-time verification code (text message or voice), then enter the code on the next page when prompted.

  4. After identity verification, create a secure password and (if required) a username for online banking, and make sure it’s something secure and unique.

  5. Agree to Terms & Conditions

  6. You’ll now be able to sign in using your new credentials and access your accounts online to view balances, transfer funds, pay bills, set up alerts, and more

Canadian Imperial Bank of Commerce (CIBC) mobile app

The CIBC Mobile Banking® App is one of Canada’s top-rated banking apps, offering secure, convenient, and feature-rich access to your accounts directly from your smartphone.

Features

  • Real-time balance checks and transaction history.
  • Pay bills instantly, schedule post-dated or recurring payments.
  • Send and receive money via Interac e-Transfer.
  • Deposit cheques by simply taking a photo with your phone.
  • Apply for new accounts or credit cards and track application status.
  • Quickly search for nearby branches, ATMs, and mortgage advisors

How to register for the Canadian Imperial Bank of Commerce (CIBC) mobile app

To register for the CIBC Mobile Banking® App, you’ll need your CIBC debit or credit card and some personal details. The process is quick and secure. Here is how it work.

  1. Download the CIBC Mobile Banking® App from the App Store (iOS) or Google Play (Android).
  2. Open the App and tap “Register” or “Sign Up” on the welcome screen.
  3. Enter Your Card Information by providing your CIBC debit card number or credit card number.
    • You may also need your account number if registering with a line of credit or loan.
  4. Verify Your Identity by entering personal details such as:
    • Date of birth
    • Postal code
    • Phone number or email linked to your account
  5. Create Your Login Credentials by choosing a unique username and setting a strong password (CIBC requires a mix of letters, numbers, and symbols).
  6. Set Up Security Features by selecting and answering security questions for account recovery, then enable two-step verification (recommended).
  7. Activate Biometric Login (Optional If your device supports it, you can enable Face ID or fingerprint login for faster access.
  8. Review and accept the terms and conditions. Once done, you’ll now be able to log in and start using the mobile banking application.

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How to Open a Canadian Imperial Bank of Commerce (CIBC) Bank Account Online 

You can open a CIBC bank account online in just a few steps, without visiting a branch. Here’s how the process works:

  1. Go to CIBC.com and select “Open an Account”.
  2. Choose Your Account Type with Options that include:
    • Chequing Accounts (for everyday banking)
    • Savings Accounts (for saving and earning interest)
    • Under 25  and Students Accounts (with no monthly fees)
    • New to Canada account
    • Seniors  Account Account
    • Basic account
    • US Dollar Accounts (for cross-border needs)
  3. Click “Apply Online” under your chosen account.
  4. Provide Personal Information
    • Full name, date of birth, address, phone number, and email.
    • Employment details may be requested.
  5. Verify Your Identity by providing:
    • A valid government-issued photo ID (e.g., passport, driver’s license).
    • Your Social Insurance Number (SIN) for tax reporting.
  6. Fund Your Account by transferring money from another Canadian bank account or by depositing later.
  7. Set Up Online Banking by creating your username and password.
    • Enable two-step verification for added security.
  8. Once done,you’ll receive an email with your account details and instructions for accessing CIBC Online and Mobile Banking.

 

Canadian Imperial Bank of Commerce (CIBC) Telephone Banking

CIBC Telephone Banking allows you to manage your accounts 24/7, either through an automated system or by speaking directly with a representative. You can:

  • Register and pay bills
  • Reverse a payment on the same day
  • Review your payment history
  • Stop payment on a cheque
  • Set up post-dated bill payments

What you’ll need

Here’s a quick checklist of what you’ll need when using CIBC Telephone for common tasks:

  • To register or access your account
    • Your CIBC debit card (or credit card number).
  • To pay a bill
    • A copy of the bill with account details (e.g., utility, phone, credit card).
  • To reverse a payment
    • The reference number from the original transaction.
  • To stop payment on a cheque
    • The type of account the cheque was drawn from.
    • The payment amount.
    • The cheque number.
    • The payee name.

What you do

Here’s a step-by-step breakdown of how to use CIBC Telephone Banking for bill payments and account access:

  • First-time caller
    • Dial 1-800-465-2422.
    • Enter your CIBC debit card number.
    • Follow the prompts to set up your 3-digit Telephone Banking PIN.
  • Returning caller
    • Dial the same number.
    • Enter your card number and 3-digit PIN to log in.
  • Already use Telephone Banking? Enter your card number and 3-digit PIN to begin.
  • To access the Bills menu, select 1, then select 2.
  • To use the speech-enabled bill payment system, say “billing”, then listen to the prompts.

Bill Payments

  • Menu navigation
    • After logging in, press 1 to access the Accounts menu.
    • Then press 2 to enter the Bills menu.
  • Speech-enabled option
    • Say “billing” when prompted.
    • Follow the voice instructions to pay your bill.

Same-Day Bill Payment Reversal

  • Must be done before 9:00 PM ET.
  • Steps:
    1. From the Bills menu, press 2.
    2. Press 2 again.
    3. Enter the reference number of the bill payment you want to cancel.
    4. If you don’t have the reference number, the system will list bills eligible for reversal.

 Review Bill Payment History

  • Steps:
    1. From the Bills menu, press 2.
    2. Press 1.
    3. Select the account you’d like to review.

 Stop Payment on a Cheque

  • Steps:
    1. From the main menu, press 1.
    2. Press 5.
    3. Press 3.
  • Information required:
    • Type of account the cheque was drawn from.
    • Exact payment amount.
    • Cheque number.
    • Payee name.

 Set Up Post-Dated Bill Payments

  • Steps:
    1. From the Bills menu, select “Post-Dated Bill Payment”.
    2. Enter the account number of the registered bill you want to pay.
    3. Enter the start date for payments.
    4. Enter the number of payments you want to schedule.

These options give you flexibility to manage payments directly over the phone, whether you need to reverse, review, stop, or schedule transactions.

How to Transfer Money from CIBC

Here’s how you can transfer money with CIBC, depending on whether you’re using Telephone Banking, Online Banking, or the Mobile App:

Telephone Banking

  1. Call 1-800-465-2422.
  2. Enter your CIBC debit card number and 3-digit Telephone Banking PIN.
  3. From the main menu, select 1 (Accounts).
  4. Then choose 3 (Transfers).
  5. Follow the prompts to move money between your CIBC accounts or to another person.

 Online Banking

  1. Sign in at CIBC Online Banking.
  2. Select “Transfers” from the top menu.
  3. Choose:
    • Between CIBC accounts (instant).
    • Interac e-Transfer (send money to someone else’s email or phone).
    • External transfers (to another Canadian bank).
  4. Enter the amount, recipient, and date.
  5. Confirm the transfer.

 Mobile Banking App

  1. Log in to the CIBC Mobile Banking® App.
  2. Tap “Transfers”.
  3. Choose:
    • Between accounts.
    • Interac e-Transfer.
    • Post-dated transfers (schedule for later).
  4. Enter details and confirm.

Read: TD Bank Online Banking And Mobile App, deposit check and customer care

How to check CIBC Account balance

You can check your CIBC account balance in several convenient ways, depending on whether you prefer digital, phone, or in-person banking:

 Using the CIBC Mobile Banking® App

  1. Log in with your username and password (or Face ID / fingerprint if enabled).
  2. On the home screen, you’ll see a snapshot of all your accounts.
  3. Tap on an account to view detailed balances and recent transactions.

 Using CIBC Online Banking

  1. Go to CIBC Online Banking.
  2. Sign in with your username and password.
  3. Your account balances will appear on the dashboard.
  4. Click on an account for transaction history.

Using CIBC Telephone Banking

  1. Call 1-800-465-2422.
  2. Enter your CIBC debit card number and 3-digit Telephone Banking PIN.
  3. From the main menu, select 1 (Accounts).
  4. Then choose 1 (Balances) to hear your current balance.

At a CIBC ATM or Branch

  • ATM: Insert your debit card, enter your PIN, and select “Balance Inquiry”.
  • Branch: Ask a teller to check your balance for you.
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