How to transfer airtime and data from DU uae

Last Updated on June 27, 2025 by admin

Airtime and data transfer have become essential features for mobile users around the world, providing flexibility and ensuring seamless communication. Du UAE, one of the leading telecommunications operators in the region, offers its customers the convenience of transferring both airtime and data efficiently.

This service is particularly beneficial for users who need to assist family, friends, or colleagues by sharing their prepaid balance or data allowances, ensuring they stay connected without any interruptions.

The credit transfer service lets users send a specific amount of airtime credit to another Du prepaid user. This feature comes in handy when someone urgently needs airtime to keep using their mobile services.

On a similar note, the Du data transfer option allows customers to share parts of their data allowance with others. This is especially useful for those who find themselves with extra data that would otherwise go to waste.

Read: All DU uae USSD Codes and data plan

Eligibility Requirements For Transferring Credit And Data from Du

Du UAE has specific eligibility requirements for transferring credit and data between accounts. These requirements ensure that both the sender and receiver are active subscribers within the UAE. Credit transfers are limited to amounts between AED 2 and AED 200 per transaction, and the service is restricted to domestic transfers only, meaning international du numbers cannot receive transferred credit.

For Credit Transfer:

• You must be a du prepaid or postpaid customer.
• The recipient must also be a du prepaid customer.
• Transfers are typically done via USSD code or the du app.
• There may be minimum and maximum limits per transaction and per day.
• A small fee might apply depending on the amount transferred.

For Data Transfer:

• Only prepaid customers can transfer data.
• You can send data in specific bundles (e.g., 100MB, 500MB, 1GB).
• The recipient must also be a du prepaid user.
• Data validity is usually limited (e.g., 1 day or 7 days).
• Transfers can be done via the du app or by dialing a USSD code.

Read: How To Contact Du uae Customer care

Transferring data from Du UAE to another user is a simple process that makes it easy for you to share your mobile data allowance with friends or family who might need a little extra.

To kick off the data transfer, just make sure that both you and the person you’re sending it to are Du subscribers.

here’s how you can do it:

 Method 1: Using USSD Code

1. Dial *121# on your du phone.
2. Select the “Data Transfer” option.
3. Enter the recipient’s du number.
4. Choose the data amount you want to send (e.g., 100MB, 500MB, 1GB).
5. Confirm the transfer.

 Method 2: Using the du App

1. Open the du app on your phone.
2. Go to the “Data Transfer” section.
3. Enter the recipient’s number and select the data bundle.
4. Confirm the transaction.

Read: How to check Etisalat uae data balance

How do I use Mobile Credit Transfer (One2One) service?

The One2One Mobile Credit Transfer service from du UAE lets you send credit from your prepaid line to another du prepaid number quickly and easily. Here’s how to use it:

You can use either of these methods:

Method 1: Quick Dial

1. Dial *121*055XXXXXXX*Amount# Replace 055XXXXXXX with the recipient’s du number and Amount with the number of dirhams you want to send.
2. Press the call button.
3. You’ll receive a confirmation SMS once the transfer is successful.

Method 2: USSD Menu

1. Dial *135#
2. Choose Option 2 for One2One transfer.
3. Enter the recipient’s number and the amount.
4. Confirm the transaction.

Read: How to transfer Etisalat Uae Airtime credit and data to another etisalat number

How to Transfer airtime from Du UAE

To transfer airtime (credit) from your du UAE line, you’ve got a couple of easy options depending on whether you’re sending locally or internationally:

For Local Transfers (du to du)

Use the One2One Credit Transfer service:

Method 1: Quick Code

To transfer credit customers simply need to dial *121 *055xxxxxxx*amount #, which will then instantly transfer the credit to the payee. There are no charges for activation or subscribing to this service.

• Replace 055XXXXXXX with the recipient’s du number.
• Replace Amount with the number of dirhams (AED) you want to send.
• You’ll get a confirmation SMS.

Method 2: USSD Menu

1. Dial *135#
2. Select Option 2 for One2One transfer.
3. Enter the recipient’s number and amount.
4. Confirm the transfer.

Minimum transfer: AED 2 | Maximum: AED 200

For International Transfers

You can send airtime to friends and family abroad using du’s International Top-up service:

Steps:

1. SMS the word SEND to 1700
2. Follow the prompts:
   • Enter the international number
   • Choose the amount
   • Confirm the transfer

How to check du airtime and data balance

Here are few easy options to check your du UAE airtime and data balance, whether you’re on prepaid or postpaid:

For Prepaid Users

1. USSD Code

• Dial *135# and press call.
• Follow the menu to view your balance.

2. SMS

• Text BALANCE to 1355.
• You’ll receive an SMS with your remaining credit and data.

3. Phone Call

• Call 135 (toll-free).
• Choose your language and follow the IVR to hear your balance.

4. du App

• Download and open the du app.
• Sign in and check your balance on the dashboard.

For Postpaid Users

1. SMS

• Text REWARDS to 1233 to get your usage summary.

2. du App / Website

• Log in to the du app or du Self-Care Portal.
• Navigate to My Account to view your data, minutes, and billing info.

You’ll also get automatic SMS alerts when you use up 75%, 85%, and 100% of your data bundle

How can I contact du customer service for help?

You’ve got several ways to reach du UAE customer service, depending on what’s most convenient for you:

By Phone

• From a du number in the UAE: Dial 155
• From other networks or abroad: Call +971 55 567 8155

These lines are available 24/7, so you can get help anytime.

Online Support

• Visit the du Contact Us page for live chat, FAQs, and service requests.
• Use the du app to chat with support or manage your account.

In Person

• Head to any du retail store across the UAE.
• You can find the nearest one using the store locator on their website.

Social Media

• Reach out via Twitter (@dutweets) or Facebook (@du) for quick responses.

Need help with a specific issue—like billing, SIM problems, or roaming? I can guide you to the right department.